Infor Technical project manager || Culver City, CA--Onsite

Themesoft Inc; Culver City (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

The Themesoft Inc. team in Culver City, CA is seeking an Infor Technical Project Manager for an onsite contract. The role focuses on payroll and workforce management platforms including Infor WFM and UKG Payroll, owning the program from strategy through delivery and production support.

You will lead end-to-end technical health, governance, incident response, and roadmap activities, coordinating with vendors, internal teams, and business stakeholders to ensure payroll accuracy and continuity.

Qualifications

• Experience with payroll and workforce management applications (Infor WFM, UKG Payroll) required.
• Strong governance, budgeting and investment prioritization knowledge for payroll technologies.

Responsibilities

• End-to-end health and roadmap for payroll/WFM and UKG Payroll systems.
• Production issue management from intake to root cause analysis and resolution.
• Own technical capability and operating discipline for payroll technology platforms.
• Ensure quality of configuration, testing, release readiness and production outcomes.
• Lead triage and incident response during payroll cycles and releases.

Job description

Infor Technical project manager || Culver City, CA--Onsite

Job Id : OOJ - 27354

Posted Date : 10/01/2026

Experience : 10-10

Job Type : Contractual

Location : CULVER CITY

Overview :

Location: Culver City, CA
WorkArrangement: Onsite
EmploymentType: Contract
ContractDuration: 6-12+ Months

KeyResponsibilities

Must Have Skills

• Good experience on payroll and workforce management applications, including Infor WFM and UKG Payroll.
• Payroll technology strategy, architecture simplification, investment priorities, IT budgets, Agile funding, delivery governance, and vendor performance.

What You Own

• End-to-end technical health, reliability, support model, and roadmap for payroll and workforce management applications, including Infor WFM and UKG Payroll.
• Payroll technology strategy, architecture simplification, investment priorities, IT budgets, Agile funding, delivery governance, and vendor performance.
• Production issue management from intake through diagnosis, containment, correction, validation, communication, root cause analysis, and prevention.
• Technical capability and operating discipline of internal employees, contractors, managed service providers, and vendors supporting payroll technology.
• Quality of configuration, integrations, controls, testing, documentation, release readiness, and production outcomes.

Leadership Approach

• Maintain practical knowledge of application configuration, interfaces, data flows, security, schedules, logs, reporting, and downstream dependencies so the Director can guide technical decisions and contribute meaningfully when issues are complex or business-critical.
• Create a fact-based problem-solving culture by reviewing evidence, challenging assumptions, and, when appropriate, joining the team in data analysis, configuration review, issue reproduction, interface investigation, and validation of proposed fixes.
• Encourage the team to use its knowledge and available tools before escalating externally. When vendor support is appropriate, ensure the case is supported by clear impact, evidence, reproduction details, analysis completed, and a focused request for assistance.
• Provide calm, visible leadership during critical payroll-cycle issues, bringing the right expertise together, clearing obstacles, supporting timely decisions, and maintaining accountability through validated resolution.
• Develop technical leads and support resources through coaching, thoughtful challenge, and shared problem solving, reinforcing that vendor coordination complements rather than replaces internal technical ownership.
• Set delivery expectations based on business impact, payroll-cycle timing, risk, dependencies, and the consequences of delay, ensuring that teams understand not only the due date but the level of urgency, quality, communication, and contingency planning required.
• Promote resourceful, forward-looking problem solving by encouraging teams to simplify work, eliminate unnecessary steps, challenge conventional approaches, and develop creative, control-conscious solutions when standard methods do not adequately meet the business need.

KEY RESPONSIBILITIES

• Hands-On Production Support & Problem Resolution
• Lead and actively participate in triage of payroll application, integration, data, access, configuration, calculation, timekeeping, and financial posting issues.
• Establish the problem statement, business impact, affected population, timeline, recent changes, system of origin, data evidence, and immediate containment actions.
• Perform or direct log review, data comparison, configuration review, interface tracing, file validation, schedule review, security analysis, and controlled testing.
• Drive issues to permanent resolution, including root cause, corrective action, regression validation, monitoring, documentation, and lessons learned.
• Ensure workarounds are risk-assessed, time-bound, approved when required, and replaced with sustainable corrections.
• Use vendor escalation thoughtfully and maintain strong internal ownership of the business impact, investigation, communication, and final validation even when external expertise is engaged.
• Participate in critical payroll processing windows, releases, cutovers, go-lives, and stabilization activities as business needs require.
• Prioritize and sequence incident and remediation work according to business criticality, payroll-cycle deadlines, employee impact, compliance exposure, financial risk, and operational continuity, with clear escalation and contingency paths when delivery is at risk.

Technology Leadership & Architecture

• Shape and execute a payroll technology strategy and roadmap that improves reliability today while creating meaningful opportunities to simplify, modernize, and strengthen the employee and payroll user experience.
• Own solution direction and design quality across configuration, extensions, integrations, reporting, automation, controls, and security.
• Review technical designs and challenge assumptions, unnecessary customization, weak controls, unsupported handoffs, and solutions that shift ownership without resolving the underlying problem.
• Ensure architecture and data flows between payroll platforms, Workday, SAP Finance, banking, tax, time and attendance, and related enterprise systems are understood, documented, stable, and supportable.
• Identify and deliver automation, monitoring, self-service, reporting, and AI-enabled improvements that reduce manual effort and accelerate issue resolution.
• Champion efficient and inventive solution design by looking beyond established patterns, testing practical alternatives, and selecting approaches that improve speed, reliability, maintainability, and business value without compromising payroll accuracy, security, controls, or compliance.

Team Leadership & Capability Building

• Lead, mentor, and develop payroll technology staff, technical leads, contractors, and service partners, building deep functional and technical capability.
• Set clear expectations for ownership, responsiveness, hands‑on investigation, documentation, communication, and measurable outcomes.
• Review incident and delivery work for