Inflight Dependability Supervisor: Attendance & Policy

Jobtailor; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in Denver is seeking a leadership role to manage all aspects of the Inflight Dependability Policy for a large Flight Attendant team. You will coach, counsel, and guide Flight Attendants on sick leave and company procedures while monitoring attendance, turnover and compliance.

The role requires collaboration with Inflight Base Supervisors and senior management on investigations, disciplinary actions and special projects.

Qualifications

• 3 to 5 years of management / supervisory experience preferred.
• Experience working with union representatives and grievance hearings preferred.
• Proficiency in MS Office Suite.

Responsibilities

• Manage all aspects of the Inflight Dependability Policy for a large Flight Attendant team.
• Provide direction, coaching and counseling to Flight Attendants regarding sick leave, leaves of absence and company policies and procedures.
• Monitor Flight Attendant turnover and absenteeism and assist in developing strategies to promote FA availability.
• Conduct internal investigations into potential Flight Attendant misconduct and administer discipline with management.
• Assist management in grievance/arbitration hearings and unemployment hearings concerning FA dependability.
• Work with Inflight Base Supervisors regarding dependability policies as needed.
• Administer attendance reporting and corrective action to all Flight Attendants.
• Ensure Flight Attendant schedules are properly updated.
• Assist Inflight Services Manager and Director with special projects and serve on committees.
• Educate, train, and enforce accountability of Flight Attendants in department policy and protocol.
• Coach and counsel workforce on maintaining company Standards of Dependability.
• Analyze statistical performance data and compile weekly, quarterly, and yearly reports on attendance and attrition.
• Oversee progressive discipline and terminations.
• Make judgments to ensure fairness and positive operational impact.
• Coordinate with Payroll on pay discrepancies related to FA Dependability.
• Provide backup to Inflight Base Supervisors during absences.
• Perform other duties as assigned.

Job description

Jobtailor in Denver is seeking a leadership role to manage all aspects of the Inflight Dependability Policy for a large Flight Attendant team. You will coach, counsel, and guide Flight Attendants on sick leave and company procedures while monitoring attendance, turnover and compliance.

The role requires collaboration with Inflight Base Supervisors and senior management on investigations, disciplinary actions and special projects.