Infinity Supervisor

Treasure Bay Llc; Biloxi (MS); Presencial; USD 27 000 - 38 000; Tempo integral

Resumo da oferta

Treasure Bay Llc in Biloxi, MS seeks a full-time Buffet Supervisor to oversee front-of-house operations in our Infinity dining area.

You will lead a team, coordinate seating and service, and ensure guests receive friendly, attentive care in a clean, compliant environment. ServSafe Manager certification is preferred; flexible hours may be required.

Qualificações

• High school graduate or GED; read, write and understand English.
• Knowledge of buffet procedures and service sequence, typically 1 year.
• Customer oriented with strong guest focus.

Responsabilidades

• Oversee front-of-house operations in Infinity dining area.
• Assist seating, serving, bussing, and food running to ensure cleanliness.
• Train and supervise staff; handle guest complaints effectively.
• Ensure compliance with health codes and safety policies.
• Schedule labor and manage labor cost objectives.
• Maintain cash handling accuracy and daily reports.

Conhecimentos

Customer service

Staff supervision

Food service knowledge

Communication

Formação académica

High school diploma or GED

Ferramentas

ServSafe Manager certification

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Infinity Supervisor

Full Time Biloxi, MS, US

3 days ago Requisition ID: 1305

JOB DESCRIPTION

SECTION NO: INFINITY FRONT OF HOUSE SUBJECT: BUFFET SUPERVISOR

EFFECTIVE DATE: 04/01/2024

RESPONSIBILITIES

• Knowledge of all policies, procedures, standards, specifications, guidelines and training programs.
• Assist in seating, serving, bussing, food running, cooking and ensure the cleanliness and general look of all areas of the dining area and kitchen.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure guest satisfaction.
• Participate in the recruitment, selection and training of staff.
• Resolve customer complaints, as well as crewmember issues and conflicts.
• Practice alcohol awareness at all times.
• Ensure compliance of all health department codes in all food and beverage venues.
• Prepare all required paperwork including forms, reports, schedules, and Eatec functions in an organized and timely fashion.
• Ensure that all equipment is kept clean and in good working condition through personal inspection and by following scheduled preventive maintenance programs.
• Implement and oversee daily cleaning and stocking duties and lists.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures.
• Oversee and ensure that crewmember performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed and labor cost objectives are met.
• Maintain knowledge of company policies regarding personnel and administers prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Assist Marketing in carrying out F & B marketing, advertising and promotional activities and campaigns.
• Ensure guest service standards and efficient operations.
• Possess ServSafe Manager certification.
• Understand and comply with all federal, state and county regulations that pertain to health, safety, labor and gaming requirements of the bars, kitchens, crewmembers and guests.
• Work a variable schedule to include evenings, holidays, weekends and extended hours as business dictates.
• Perform all other duties requested by the Manager and Director.

EDUCATION AND SKILLS REQUIRED

High school graduate or GED equivalent. Must be able to speak, read, write, and understand the primary languages of the work location. Knowledge of the sequence of service and buffet procedures, generally involving one year minimum, as a bus person. Must be customer orientated.

LICENSE / PERMIT REQUIREMENTS

PHYSICAL REQUIREMENTS

Must be able to stand and be upwardly mobile for periods of up to four hours in length. Must have good sense of balance, be able to bend and kneel and have the ability to lift bus pans and trays frequently weighing up to 25 pounds.The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.