Tri-Restaurant Supervisor

Treasure Island Hotel and Casino; Northern (KY); Hybrid; USD 64,472,000 - 76,044,000; Full time

Job summary

Treasure Island Resort & Casino in Welch, MN is seeking a supervisory team member for high-volume dining operations. You will hire, train and coach staff, oversee daily work, and ensure high-quality food, beverage service and cleanliness for guests.

Responsibilities include conducting performance reviews, handling POS transactions, and generating financial reports while maintaining accurate personnel and labor records. A strong, organized communicator is essential.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year supervisory experience in high-volume, fast food style restaurants.

Responsibilities

• Hire, schedule, train, coach and evaluate staff.
• Direct daily work activities and ensure standards are met.
• Maintain quality food, service and cleanliness in dining areas.
• Answer guests’ questions and address concerns.
• Generate daily and weekly financial reports.
• Maintain thorough records of personnel, sales and labor.
• Handle cash and POS system operations.
• Complete functions, reports and troubleshoot POS system.

Skills

Attention to detail

Strong organizational skills

Effective communication

Adaptability

Education

High School Diploma/GED or equivalent

1-year supervisory experience in high-volume restaurants

Tools

Microsoft Office

POS systems

Windows XP

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

*Please note: resume is required for this position.

Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
• Direct daily work activities and inspect completed work for conformance to standards
• Ensure dining areas provide quality food and beverages, superior service and cleanliness
• Answer guests’ questions and address concerns
• Generate daily and weekly financial reports
• Provide accurate and thorough record keeping of personnel, sales and labor
• Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents
• Complete functions, reports and troubleshoot point-of-sales system

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

• High School Diploma/GED or equivalent experience
• 1-year previous supervisory experience in high-volume, fast food style restaurants

Required Skills:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent written, verbal and interpersonal communication skills

Preferred Skills:

• Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems

Required Abilities:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice
• Ability to independently complete multiple tasks under pressure
• Ability to control labor costs

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds occasionally
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in a variety of restaurant locations throughout the property and may include flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.