Infectious Diseases Nurse Navigator - Care Coordinator

GW Redesign; Washington (District of Columbia); On-site; USD 89,000 - 117,000; Full time

Job summary

GW MFA in Washington, DC seeks a Nurse Navigator to educate patients about illness and treatment plans and to coordinate care for Infectious Diseases patients. This role provides in-clinic support to clinicians and works with ID teams and referrals.

The Nurse Navigator will handle urgent orders, help with pre-authorizations, track results, and maintain accurate records. A DC RN license and 2+ years RN experience are required, with a focus on patient-centered care.

Qualifications

• Bachelor's degree in Nursing or higher.
• Current DC Licensure as a Registered Nurse or evidence of application for licensure in DC.

Responsibilities

• Liaison for ID patients requiring coordination of care and support.
• Work collaboratively with admin and clinical ID teams to manage clinical issues, urgent tasks, prescription pre-authorizations and refills, appointments.
• Coordinate and manage all urgent orders for dynamic testing and procedure referrals, including patient preparation and education.
• Follow up with patients on testing and procedure results in coordination with providers.
• Provide clinical support, counseling, and education; alert provider to urgent situations.
• Prepare clinic prep notes for new and returning patients, including scanning notes/imaging and contacting referring physicians.
• Prepare records needed and reconciled for future appointments.
• Assist providers in addressing gaps in care by coordinating follow-up, orders, and referrals.
• Participate in quality improvement, patient safety, and patient experience initiatives.
• Measure and track departmental progress in meeting quality, safety, and patient experience goals.
• Participate in training and education of support staff.
• Maintain up-to-date records/data for programs and patients within MFA and GWUH.
• Identify and coordinate health maintenance issues.

Skills

Patient education

Coordination of care

Interdisciplinary collaboration

Electronic health records

Education

Bachelor's degree in Nursing

DC RN licensure

Job description

GW MFA in Washington, DC seeks a Nurse Navigator to educate patients about illness and treatment plans and to coordinate care for Infectious Diseases patients. This role provides in-clinic support to clinicians and works with ID teams and referrals.

The Nurse Navigator will handle urgent orders, help with pre-authorizations, track results, and maintain accurate records. A DC RN license and 2+ years RN experience are required, with a focus on patient-centered care.