Infant & Toddler First Steps Service Coordinator

Blue-River-Services,-Inc.; New Albany (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Blue River Services, Inc. seeks a dedicated First Steps Service Coordinator to support infants and toddlers and their families through evaluations, IFSP development, and connection to community resources.

You will ensure compliance with state and federal requirements while maintaining thorough documentation and coordinating across multiple providers. The role requires strong organizational and communication skills, travel within service areas, and ability to work in home and community settings.

Qualifications

• Knowledge of First Steps eligibility criteria, due process, and procedural safeguards.
• Understanding of IFSP development, early intervention regulations, and transition requirements.
• Knowledge of community resources and support services.
• Strong organizational, documentation, and data entry skills.
• Proficiency in word processing, databases, spreadsheets, and tablet/iPad use.
• Effective written and verbal communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong interpersonal skills when working with families and providers.

Responsibilities

• Respond to referrals within 2 business days and initiate intake procedures.
• Complete data entry and maintain electronic records in EI Hub (Indiana’s case management system).
• Conduct intake, obtain informed consent, and explain procedural safeguards and family rights.
• Collect required financial and insurance documentation for Cost Participation.
• Coordinate and ensure completion of evaluations and eligibility determination within 45 days of referral.
• Facilitate development, review, and implementation of IFSPs with families and providers.
• Coordinate IFSP meetings, annual reviews, and transition conferences.
• Monitor and coordinate service delivery across providers and funding sources (including Medicaid and CSHCS).
• Assist families in accessing community-based resources.
• Maintain detailed and timely documentation, including monthly clinical logs and reports.
• Support families in transition planning to preschool or other services prior to age three.
• Obtain necessary medical documentation from healthcare providers.
• Provide services in home and community settings based on family needs.
• Maintain cooperative relationships with families, agencies, and community partners.
• Submit monthly reports and required documentation by established deadlines.

Skills

First Steps eligibility criteria

IFSP development

Community resources

Organizational skills

Data entry & documentation

Word processing & databases

Verbal & written communication

Independent work & teamwork

Interpersonal skills

Education

Bachelor's degree

Tools

EI Hub

Job description

Blue River Services, Inc. seeks a dedicated First Steps Service Coordinator to support infants and toddlers and their families through evaluations, IFSP development, and connection to community resources.

You will ensure compliance with state and federal requirements while maintaining thorough documentation and coordinating across multiple providers. The role requires strong organizational and communication skills, travel within service areas, and ability to work in home and community settings.