Industry Programs & Community Growth Lead

MHEDA; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

MHEDA, the Material Handling Equipment Distributors Association, seeks an Industry Segment & Programs Manager for Systems Integrators to grow one of MHEDA’s core communities. You will translate member needs into practical programs, develop educational content, and lead cross-functional initiatives with Member Services and Member Experience.

The role focuses on delivering webinars, courses within MHEDA’s LMS, and resources that improve member performance, retention, onboarding, and participation;

Qualifications

• Industry curiosity and a learning mindset.
• Ability to translate industry needs into practical solutions.
• Relationship building and facilitation skills.
• Content planning and program development.
• Strategic thinking with execution focus.
• Communication and collaboration across teams.
• Comfort working with subject matter experts and volunteers.
• Project management and organization.

Responsibilities

• Serve as MHEDA’s internal expert and advocate for an assigned business community.
• Monitor industry trends, challenges, and opportunities to inform MHEDA programming and member value.
• Build relationships with members, volunteers, and advisory groups to understand needs and gather feedback.
• Identify gaps in member resources and propose new programs, tools, or services.
• Participate in industry events, conversations, and committees to maintain strong market awareness.
• Translate Community direction into defined action plans, timelines, and deliverables.
• Design and deliver educational content and learning experiences—webinars, workshops, articles, podcasts, guides.

Skills

Industry curiosity and a learning mind

Translate industry needs intosolutions

Relationship building and facilitation

Content planning and program develop

Strategic thinking with execution

Communication and collaboration

Work with subject matter experts

Project management and organization

Education

Bachelor’s degree in business, communications, education, marketing, or related field

Job description

MHEDA, the Material Handling Equipment Distributors Association, seeks an Industry Segment & Programs Manager for Systems Integrators to grow one of MHEDA’s core communities. You will translate member needs into practical programs, develop educational content, and lead cross-functional initiatives with Member Services and Member Experience.

The role focuses on delivering webinars, courses within MHEDA’s LMS, and resources that improve member performance, retention, onboarding, and participation;