Industrial Vending Specialist - Remote & Onsite Support

Production Tool Supply Company LLC; Fort Wayne (IN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Overtime eligibility

Tuition Reimbursement

401(k) with Company Match

Medical, Vision, Dental

Short/Long Disability Insurance

Life Insurance

EAP

Job summary

PTSolutions is seeking a Vending Support Specialist to install, maintain, troubleshoot, and repair tool and MRO industrial vending machines at customer sites. You will support customers remotely from our Fort Wayne facility, but on-site visits for installations, inventory replenishments, and hands-on repairs are required.

Travel is limited to the area and involves engaging with production teams. We offer paid holidays and vacation, overtime eligibility, growth opportunities, tuition

Qualifications

• Must be 21+ to drive a company vehicle.
• Valid driver's license with clean driving record.
• High School Diploma or GED Equivalency.

Responsibilities

• Set up, program, and troubleshoot vending machines.
• Answer and respond to multiple calls daily while logging service tickets.
• Maintain inventory for each machine remotely and onsite as required.
• Communicate with customer personnel in a timely, professional manner.
• Replenish products for VMI programs and coordinate with sales.
• Prepare orders for delivery or pickup; handle packing and shipping.
• Travel up to 20% of the time.

Skills

Customer service mindset

Excellent communication

Problem solving

Proficient in Windows & MS Office

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office (Outlook, Excel, Teams)

Job description

PTSolutions is seeking a Vending Support Specialist to install, maintain, troubleshoot, and repair tool and MRO industrial vending machines at customer sites. You will support customers remotely from our Fort Wayne facility, but on-site visits for installations, inventory replenishments, and hands-on repairs are required.

Travel is limited to the area and involves engaging with production teams. We offer paid holidays and vacation, overtime eligibility, growth opportunities, tuition