Industrial Support Associate PT

Red Wing Shoe Company; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Red Wing Shoe Company in Jacksonville, Florida, is seeking a dedicated team member to promote their high-quality brand image through professional selling and building customer loyalty. You will guide customers through the Ultimate Fit Experience (UFX), recommend accessories, and maintain product presentation standards.

The ideal candidate should have at least a high school diploma or equivalent and 1–2 years of relevant experience, along with effective communication skills. A valid driver’s license is required for the role.

Qualifications

• High School Diploma/GED or equivalent work experience.
• 1–2 years relevant experience required.
• Effective written and verbal communication skills are necessary.

Responsibilities

• Guide each customer through RWSC’s Ultimate Fit Experience.
• Achieve and exceed daily productivity and sales goals.
• Maintain safe and healthy work environment by following organization standards.

Skills

Effective Written/Verbal Communication

Computer Utilization

Results oriented

Education

High School Diploma/GED or equivalent work experience

1–2 years relevant experience

Job description

General Purpose of Job

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long‑lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

Essential Duties and Responsibilities

• Guide each customer through RWSC’s Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Generate Industrial Sales Leads
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Restore footwear exchanges from truck visits and store for resale
• Assist the Mobile Sales Representative (MSR) on truck runs, fittings, and onsite service
• Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business

Other Duties and Responsibilities

• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
• Maintain quality service by establishing, following, and enforcing organization quality system standards
• Uphold Red Wing Shoe Company’s core values
• Willingness to perform additional duties as required
• Conduct self‑accordance to RWSC policies
• Build collaborative relationships between you and key people with whom you’ll work or interact with

Qualifications

Education, Experience and Required Competencies

• High School Diploma/GED or equivalent work experience
• 1–2 years relevant experience
• Results oriented
• Effective Written/Verbal Communication
• Computer Utilization
• Valid Driver’s License required

Additional Desirable Qualifications and Competencies

• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear

Physical Demands

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

Work Environment

• Retail/Warehouse and Mobile Shoe Truck

Red Wing Shoes is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [e-mail] or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm All offers of employment are contingent on satisfactory results of a background check. Red Wing Shoe Company, Inc. is a drug‑free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.