Retail Associate (PT)

Red Wing Shoe Company; Harwood Heights (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A footwear retail company in Harwood Heights seeks a dedicated sales associate to enhance customer relationships and promote the Red Wing brand image. Responsibilities include guiding customers through the Ultimate Fit Experience, providing accessory recommendations, and achieving sales goals. Candidates need a high school diploma and 1-2 years of relevant experience. Strong communication skills and a results orientation are key. This is a physical role involving lifting and long periods of standing, set in a retail environment.

Qualifications

• 1-2 years relevant experience is preferred.
• Must be age 18+ within 30 days of application.
• Knowledge of retail footwear is desirable.

Responsibilities

• Guide customers through the Ultimate Fit Experience.
• Provide accessory recommendations and educate customers.
• Generate Industrial Sales Leads.
• Achieve daily productivity and sales goals.
• Maintain the sales floor presentation and housekeeping standards.

Skills

Effective Written/Verbal Communication

Customer Service

Problem Solving

Computer Utilization

Results Oriented

Education

High School Diploma/GED or equivalent work experience

Job description

Job Description

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company's Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Guide each customer through RWSC's Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Generate Industrial Sales Leads
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Provide direct support in the daily operations of the retail store

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

• Obtain necessary information by maintaining knowledge of RWSC's electronic communication software
• Maintain quality service by establishing, following, and enforcing organization quality system standards
• Uphold Red Wing Shoe Company's core values
• Willingness to perform additional duties as required
• Conduct self-accordance to RWSC policies
• Build collaborative relationships between you and key people with whom you'll work or interact with

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

• High School Diploma/GED or equivalent work experience
• Must be age 18+ within 30 days of application
• 1-2 years relevant experience
• Results oriented
• Effective Written/Verbal Communication
• Computer Utilization

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

• Thorough knowledge of Red Wing Shoe Company's mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear

PHYSICAL DEMANDS:

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

WORK ENVIRONMENT:

• Retail Store

Equal Opportunity Employer

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Individuals with disabilities needing assistance in completing an application may contact [e-mail] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.