Industrial Truck Sales & Service Representative (FT)

Red Wing Shoe Company; New Jersey; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee discounts

Well-being programs

Paid time off

Job summary

Red Wing Shoe Company seeks a full-time Retail Sales Associate in New Jersey. Promote the Red Wing brand, guide customers through the Ultimate Fit Experience, and drive sales while delivering exceptional service.

You will maintain the sales floor, learn product details, and support on-site operations. The role requires a high school diploma or GED, 1–2 years of experience, and valid DOT-compliant requirements. Equal opportunity employer.

Qualifications

• High School Diploma or GED or equivalent.
• 1-2 years relevant experience in retail or service.
• DOT compliance and drug screening required; must be 21+.

Responsibilities

• Guide customers through the Ultimate Fit Experience.
• Provide accessory recommendations and educate on benefits.
• Generate industrial sales leads.
• Meet and exceed daily sales goals.
• Maintain store presentation and housekeeping.
• Maintain product knowledge and safety standards.
• Follow all DOT and safety regulations.

Skills

Customer service

Sales

Communication

DOT compliance

Driver's license

Computer use

Education

High School Diploma/GED

Tools

EVA

Job description

The targeted hiring range for this full-time position is $17.00 - $22.13 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them ‑ you’ll make a difference. We’re not just retail. We are Red Wing.

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFE), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Guide each customer through RWSC’s Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Generate Industrial Sales Leads
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Restoring footwear exchanges from the truck visits and store for resale
• Be the Mobile Sales Representative (MSR) on truck runs, fittings, and onsite service
• Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software EVA
• Maintain quality service by establishing, following, and enforcing organization quality system standards
• Uphold Red Wing Shoe Company’s core values
• Willingness to perform additional duties as required
• Conduct self-accordance to RWSC policies
• Build collaborative relationships between you and key people with whom you’ll work or interact with

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

• High School Diploma/GED or equivalent work experience
• 1-2 years relevant experience
• Results oriented
• Effective Written/Verbal Communication
• Computer Utilization is Key
• Valid Driver’s License required
• Ability to pass and stay compliant with DOT requirements, which includes aDOT physical and drug screen, and you must be 21 years old.

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear

PHYSICAL DEMANDS:

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

WORK ENVIRONMENT:

• Retail/Warehouse and Mobile Shoe Truck

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [e-mail] or call 651-388-8211-.

Please view Equal Employment Opportunity Posters provided by OFCCP athttps://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.