Industrial Sewing Machine Mechanic

Wing Group; Jacksonville (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Extended health and dental benefits

401K with employer matching

Industry perks

Job summary

The Wing Group, featuring Mustang Survival, seeks an Industrial Sewing Machine Mechanic in Jacksonville, FL to install, repair, and maintain industrial sewing systems. You will troubleshoot electrical and mechanical issues, perform preventive maintenance, and provide customer training while supporting distributors and field technicians.

Ideal candidates have a technical degree or equivalent experience, strong problem-solving skills, and the ability to read schematics; OSHA-compliant safety

Qualifications

• Technical degree, vocational certification, or equivalent practical experience in industrial machinery, electronics, electromechanical systems, automation, or a related technical field.
• Experience repairing or servicing industrial sewing machines or comparable electromechanical equipment.
• Strong mechanical and electrical troubleshooting abilities.
• Ability to read electrical schematics, wiring diagrams, parts manuals, and technical documentation.
• Understanding of motors, sensors, solenoids, control boards, pneumatic components, and electronic control systems.
• Ability to use diagnostic equipment and standard mechanical/electrical service tools.
• Strong analytical and problem-solving skills.
• Ability to work independently.
• Strong verbal and written communication skills.
• Valid driver's license. Forklift

Responsibilities

• Diagnose mechanical, electrical, electronic, pneumatic, and software-related problems on industrial sewing equipment.
• Perform repairs, adjustments, preventive maintenance, and machine inspections.
• Troubleshoot machine error codes and determine root causes of equipment failures.
• Replace and adjust mechanical and electronic components according to manufacturer specifications.
• Verify machine performance and sewing quality after repairs or adjustments.
• Provide remote technical support to customers, distributors, and field technicians by telephone, email, video conference, or other communication methods.
• Install industrial sewing machines and automated sewing systems at customer facilities.
• Perform machine setup, calibration, testing, and final operational verification.
• Confirm proper electrical, pneumatic, mechanical, and safety requirements before equipment startup.
• Assist customers with integrating equipment into their production processes.
• Conduct production testing using customer materials, thread, needles, attachments, clamps, and other application-specific components.
• Support programmable pattern sewing machines, electronic sewing machines, bridge-type systems, and other automated sewing equipment.
• Create, modify, test, and optimize sewing programs according to customer applications.
• Configure machine parameters and operating settings.
• Assist with clamps, fixtures, templates, pallets, and other application-specific tooling.
• Evaluate sewing applications and recommend machine configurations or adjustments to improve productivity and sewing quality.
• Support automation projects from initial testing through installation and production startup.
• Conduct technical training for lead persons, technicians, and internal personnel.
• Provide instruction on machine operation, programming, preventive maintenance, troubleshooting, and repair procedures.
• Develop or assist with technical training materials, troubleshooting guides, service procedures, and instructional documentation.
• Demonstrate new equipment, technologies, and technical features.
• Promote proper maintenance and service practices to maximize equipment reliability and service life.

Skills

Technical troubleshooting

Mechanical aptitude

Electrical troubleshooting

Reading schematics

Customer communication

Independent work

Education

Technical degree or vocational certification

Equivalent practical experience

Tools

Diagnostic equipment

Electrical testing tools

Measurement instruments

Job description

Job Details: Job Location: Mustang Survival - Jacksonville, FL 32218, Position Type: Full Time, Job Category: Manufacturing

WHO WE ARE

The Wing Group is a global leader in engineered solutions for demanding environments, bringing together a portfolio of trusted brands including Wing Inflatables, Mustang Survival, Henshaw Inflatables, Patten Company, and FabTek Industries. Across defense, marine safety, law enforcement, and industrial sectors, we design and manufacture mission-critical inflatable, flotation, and survival solutions that professionals trust to perform when it matters most.

WHAT WE ARE LOOKING FOR

The Industrial Sewing Machine Mechanic is responsible for providing technical support, installation, maintenance, troubleshooting, repair, programming, and training for industrial sewing machines and automated sewing systems.

This position supports customers, distributors, sales personnel, and internal teams by ensuring equipment is properly installed, maintained, programmed, and operated according to manufacturer specifications.

The technician should possess strong mechanical, electrical, electronic, and troubleshooting skills and be comfortable working directly with customers in manufacturing environments.

WHAT WE OFFER

We offer a competitive salary depending on the experience level of the candidate.

• extended health and dental benefits, 401K with employer matching, and industry perks.

The final agreed upon salary may vary based on factors such as job-related knowledge, skills, and experience.

Primary Responsibilities

Technical Service & Troubleshooting

• Diagnose mechanical, electrical, electronic, pneumatic, and software-related problems on industrial sewing equipment.
• Perform repairs, adjustments, preventive maintenance, and machine inspections.
• Troubleshoot machine error codes and determine root causes of equipment failures.
• Replace and adjust mechanical and electronic components according to manufacturer specifications.
• Verify machine performance and sewing quality after repairs or adjustments.
• Provide remote technical support to customers, distributors, and field technicians by telephone, email, video conference, or other communication methods.

Installation

• Install industrial sewing machines and automated sewing systems at customer facilities.
• Perform machine setup, calibration, testing, and final operational verification.
• Confirm proper electrical, pneumatic, mechanical, and safety requirements before equipment startup.
• Assist customers with integrating equipment into their production processes.
• Conduct production testing using customer materials, thread, needles, attachments, clamps, and other application-specific components.

Programmable & Automated Sewing Equipment

• Support programmable pattern sewing machines, electronic sewing machines, bridge-type systems, and other automated sewing equipment.
• Create, modify, test, and optimize sewing programs according to customer applications.
• Configure machine parameters and operating settings.
• Assist with clamps, fixtures, templates, pallets, and other application-specific tooling.
• Evaluate sewing applications and recommend machine configurations or adjustments to improve productivity and sewing quality.
• Support automation projects from initial testing through installation and production startup.

Lead person and end user Training

• Conduct technical training for lead persons, technicians, and internal personnel.
• Provide instruction on machine operation, programming, preventive maintenance, troubleshooting, and repair procedures.
• Develop or assist with technical training materials, troubleshooting guides, service procedures, and instructional documentation.
• Demonstrate new equipment, technologies, and technical features.
• Promote proper maintenance and service practices to maximize equipment reliability and service life.

Technical Documentation (MAINTAIN-X)

• Prepare detailed service and technical reports.
• Document recurring machine problems and corrective actions.
• Maintain accurate records of installations, repairs, warranty-related service, and customer support activities.
• Review service manuals, parts manuals, technical bulletins, electrical diagrams, and engineering documentation.
• Communicate findings and recurring technical issues to management, engineering, and factory technical teams.
• Assist with development and improvement of technical procedures and training documentation.

Qualifications: Required Qualifications

• Technical degree, vocational certification, or equivalent practical experience in industrial machinery, electronics, electromechanical systems, automation, or a related technical field.
• Experience repairing or servicing industrial sewing machines or comparable electromechanical equipment.
• Strong mechanical and electrical troubleshooting abilities.
• Ability to read electrical schematics, wiring diagrams, parts manuals, and technical documentation.
• Understanding of motors, sensors, solenoids, control boards, pneumatic components, and electronic control systems.
• Ability to use diagnostic equipment and standard mechanical/electrical service tools.
• Strong analytical and problem-solving skills.
• Ability to work independently.
• Strong verbal and written communication skills.
• Valid driver's license. Forklift

Preferred Qualifications

• Experience with programmable pattern sewing equipment.
• Experience with automated or bridge-type sewing systems.
• Knowledge of sewing applications, needles, threads, materials, feeding systems, clamps, and sewing attachments.
• Experience programming electronic or automated sewing equipment.
• Experience providing technical training to operators or technicians.
• Experience working with manufacturing automation or production equipment.
• Spanish/English bilingual communication skills is a plus.

Core Competencies

• Advanced technical troubleshooting
• Mechanical and electrical aptitude
• Customer-focused technical support
• Analytical problem solving
• Technical training capability
• Clear professional communication
• Organization and documentation
• Ability to manage multiple technical projects
• Ability to work independently and as part of a technical team
• Commitment to safety, quality, timely completion of tasks.

Physical Requirements

The position may require standing for extended periods, working around industrial manufacturing equipment, lifting or moving machine components and tools, bending or reaching during equipment service.