Industrial Service Ops Coordinator

Tsoverheadcrane; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Tri-State Overhead Crane is seeking an Service Coordinator in our Omaha, NE branch to ensure smooth service operations. You will manage appointments, assign technicians, and support quoting, ordering, and parts sourcing to keep jobs on track.

The role requires strong communication, organizational skills, and familiarity with service management platforms. Industrial experience is a plus, and the position is on-site in Omaha.

Qualifications

• Industry experience in industrial service or crane-related field is preferred.
• Experience coordinating service schedules and technician assignments in an industrial setting is valuable.
• Proficiency with Excel and familiarity with CRM/ERP systems is advantageous.

Responsibilities

• Schedule customer appointments, assign technicians to jobs, and provide details for service delivery.

Skills

Scheduling

Quoting & Ordering

Technical proficiency

Communication

Organizational skills

Industrial experience

CRM/ERP

Cloud storage

Independent

Adaptable

Tools

Microsoft Excel

CRM/ERP systems

Job description

Tri-State Overhead Crane is seeking an Service Coordinator in our Omaha, NE branch to ensure smooth service operations. You will manage appointments, assign technicians, and support quoting, ordering, and parts sourcing to keep jobs on track.

The role requires strong communication, organizational skills, and familiarity with service management platforms. Industrial experience is a plus, and the position is on-site in Omaha.