Overhead Crane Service Coordinator

JAG FIELD SERVICE LLC; Shawnee (OK); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Job summary

A leading service provider in Shawnee, OK, is looking for a detail-oriented Overhead Crane Service Coordinator. The role focuses on scheduling, dispatching, and coordinating crane inspections and maintenance, delivering exceptional customer support, and ensuring compliance with safety standards. Flexible work-from-home options are available. Ideal candidates should possess strong organizational skills and a commitment to customer satisfaction.

Qualifications

• Detail-oriented and highly organized individual.
• Strong customer support skills.
• Ability to ensure regulatory compliance.

Responsibilities

• Schedule and dispatch technicians for crane inspections and repairs.
• Serve as primary contact for service requests and updates.
• Track job progress for timely completion.
• Maintain service reports and compliance documentation.
• Coordinate parts and materials for scheduled work.
• Assist with service ticket review and billing.
• Ensure alignment with OSHA and ANSI safety standards.

Job description

Benefits

• 401(k)
• Opportunity for advancement
• Paid time off

JAG Field Service is seeking a detail-oriented and highly organized Overhead Crane Service Coordinator to support our growing service operations in Shawnee, OK. This role is responsible for scheduling, dispatching, and coordinating crane inspections, maintenance, and repair services while delivering outstanding customer support and ensuring regulatory compliance.

Key Responsibilities

• Schedule and dispatch technicians for crane inspections, preventive maintenance, and emergency repairs
• Serve as the primary point of contact for customers regarding service requests and updates
• Track job progress to ensure timely and efficient completion
• Maintain accurate service reports, inspection records, and compliance documentation
• Coordinate parts and materials for scheduled work
• Assist with service ticket review and billing support
• Ensure all work aligns with OSHA and ANSI safety standards

Flexible work from home options available.