Industrial Parts Specialist: Inventory & Customer Support

ACF Industrial Energy; Medley (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

ACF Industrial Energy is seeking a Parts Specialist to help customers find the right parts and resolve inventory challenges in a fast-paced service environment. You will assist technicians, manage stock, and coordinate orders from inquiry to fulfillment.

The role emphasizes parts research, customer service excellence, and teamwork across sales, service, and warehouse operations to maintain parts availability for industrial equipment.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in parts sales, parts counter, inventory control, warehouse, or parts support preferred.
• Familiarity with air compressors, industrial equipment, or mechanical parts is a plus.

Responsibilities

• Provide exceptional customer service while selling parts by phone, email, online inquiries, and walk-in customers.
• Process customer orders, quotes, and service department parts requests accurately and efficiently.
• Coordinate shipping, receiving, and inventory transactions for timely fulfillment.
• Support field technicians by replenishing truck stock inventories and ensuring parts availability.
• Perform branch-to-branch parts transfers and maintain inventory organization.

Skills

Parts knowledge

Inventory management

Customer service

Communication

Problem solving

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

SAP

FieldServio

Job description

ACF Industrial Energy is seeking a Parts Specialist to help customers find the right parts and resolve inventory challenges in a fast-paced service environment. You will assist technicians, manage stock, and coordinate orders from inquiry to fulfillment.

The role emphasizes parts research, customer service excellence, and teamwork across sales, service, and warehouse operations to maintain parts availability for industrial equipment.