Industrial Parts & Service Specialist

Opportunities; Markham (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Lanco is seeking a parts procurement specialist to work with internal and external customers to source and supply replacement parts for industrial equipment. You will manage orders, quotes, and relationships while ensuring accurate data for billing and compliance.

Preferred candidates have 5 years in the field, knowledge of crane and construction equipment, and experience with ERP systems such as Epicor E9. This is an on-site role with safety and compliance responsibilities.

Qualifications

• 5 years of industry related work history.
• Experience in crane and construction equipment or related industrial parts procurement.
• Strong written and verbal communication skills.
• Ability to maintain customer and supplier relationships.

Responsibilities

• Facilitate parts orders and requests, including sales, service, and procurement.
• Source and supply parts for internal and external customers; provide quotes as needed.
• Maintain customer and supplier relations with order status updates and support.
• Expedite back orders and process returns for mis-shipped parts.
• Ensure data accuracy in work orders and POs for billing and credits.

Skills

Parts procurement

Customer service

ERP systems (Epicor E9)

Microsoft Office

Scheduling & coordination

Education

High School Diploma or equivalent

Associates or Bachelor's degree

Tools

Epicor E9

Job description

Lanco is seeking a parts procurement specialist to work with internal and external customers to source and supply replacement parts for industrial equipment. You will manage orders, quotes, and relationships while ensuring accurate data for billing and compliance.

Preferred candidates have 5 years in the field, knowledge of crane and construction equipment, and experience with ERP systems such as Epicor E9. This is an on-site role with safety and compliance responsibilities.