Industrial Network & Cybersecurity Specialist

The Kendall Group; Shepherd (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

The Kendall Group is seeking an Industrial Network & Cybersecurity Specialist to join the Automation Group. You will conduct business development and provide pre-sales application support for Kendall Electric's Networking & Cybersecurity portfolio, including switches, routers, firewalls, fiber, and assessments.

Reporting to the Networking & Services Manager, you will work with account managers and customers to grow revenue, develop technical acumen, and ensure alignment with standards such as

Qualifications

• 5 years of experience in the Manufacturing and Network Technology field.
• Ability to multi-task in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Develop business development and provide pre-sales application support for Kendall's Networking & Cybersecurity portfolio.
• Lead commercial activity and conversations with key accounts to grow revenue.
• Maintain extensive knowledge of Kendall's networking products and applicable industry standards.
• Collaborate with inside and outside sales to create, maintain, and advance a robust sales funnel.

Skills

IT/OT communication

Cross-functional collaboration

Education

High School diploma or GED

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Networking & Services Manager, the Industrial Network & Cybersecurity Specialist is a key member of the Sales team. The primary responsibility of this role is to conduct business development and provide pre-sales application support for Kendall's Networking & Cybersecurity Portfolio. This portfolio includes Network solutions and services such as switches, routers, firewalls, fiber, patching, and assessments offered by partnering manufacturers and sold by Kendall Electric. The Network & Cybersecurity Specialist is responsible for overall revenue of these network systems as well as competency development for our inside and outside sales teams. As part of the Automation Group, this position primarily focuses on creating and advancing the Secure Manufacturing Network vision with customers and internal teams and articulates the business value associated with deploying these solutions.

Exciting work you will do:

The essential duties and responsibilities of the Industrial Network & Cybersecurity Specialist position will consist of, but are not limited to, the following:

• Ensure a consistent level of business development and support for Kendall account managers and customers within the designated area of primary responsibility
• Understand IT/OT in manufacturing and be able to communicate to customers in both segments
• Develop the technical acumen required to expand the Networking & Security initiative within Kendall including explaining and teaching standards or CVDs, such as the Converged Plant Wide Ethernet Architecture (CPwE) and ISA, TIA, ANSI, NEMA, NEC, and NIST standards
• Be a single point of contact to partnering manufacturers for the Networking & Cybersecurity product lines within the area of responsibility and be a lead advocate for the portfolio
• Maintain an extensive understanding of Kendall's networking products offered and the applicable industry standards associated with those products
• Lead commercial activity and conversations at key accounts
• Work with outside sales to create, maintain, and move forward a robust sales funnel
• Meet growth targets in business revenue and strategic objectives/activities
• Maintain quality service by adhering to Kendall Group policies, procedures, and standards
• Perform other duties as assigned

Competencies you possess:

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Priority Setting
• Planning and Organizing

What you'll need:

• Work Experience: 5 years of experience in the Manufacturing and Network Technology field; this can include infrastructure project experience or IT-related experience
• Education: High School diploma or GED
• Analytics/Computer Skills: Demonstrated knowledge and understanding of the Datacom & Industrial Networking space and its standards; general understanding of Manufacturing Automation and Enterprise software systems (ERP, MES, CMMS, PLM, DNC, SPC, PLC, PAC, DCS); general understanding of data storage strategies, relational databases (SQL) and non-relational (NoSQL)
• Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in a fast-paced, continuously evolving, and at times ambiguous environment
• Cross-functional Skills: Ability to work well cross-functionally; provides excellent internal and external customer service; ability to influence and guide team members when required; effective presentation skills in both small and large group settings
• Communication Skills: Strong interpersonal communications, analytical and problem-solving abilities, organizational and written/verbal communication skills
• Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Frequent sitting, driving, and getting in and out of a vehicle. Ability to see, sit, stand, walk, talk, and hear. Ability to stand for 8 hours a day. Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
• Physical Environment: Normal office environment; warehouse and fabrication environments with exposure to moving equipment

Qualifications we prefer but don't require:

• Work Experience: 3+ years of experience selling switch, router, and firewall solutions; knowledge of the Cisco portfolio; additional experience in the cybersecurity space designing, deploying, or selling hardware and software solutions

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.