Industrial IT Technician – Production & Local IT Support

Benteler Automotive Corporation; Shreveport (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

BENTELER is hiring an IT Technician to support local IT services in our Steel/Tube division. You will help ensure infrastructure reliability, handle 2nd level user support, and assist with hardware and printer deployments at our site in Louisiana.

The role requires 1+ year of IT technician experience, familiarity with ServiceNow and MS Intune, and a collaborative approach in a production environment. 40-hour work weeks apply at permanent, full-time status.

Qualifications

• High School Diploma, GED or equivalent.
• AA/AS in IT or related field, or equivalent combo of education and experience.
• Bachelor's Degree in IT or related field preferred.
• Minimum of 1 year proven experience as IT technician.
• Experience with IT Ticket system, ServiceNow, Software Distribution, MS Intune.
• Experience with Office and Production IT in a production environment.

Responsibilities

• Ensures IT systems and procedures comply with IT security policies.
• Implement operational procedures for local IT services.
• Administrates, documents, and optimizes local IT infrastructure at a basic level.
• Monitors local IT infrastructure to prevent incidents and report risks.
• Provides 2nd level support: Windows apps, service desk coordination, and tickets.
• Assists with installation of standard hardware, phones and printers.

Skills

IT support

ServiceNow

MS Intune

Production IT

Printers

Scanners

Communication

Education

High School Diploma or GED

AA/AS in IT or related field

Bachelor's Degree in IT preferred

Tools

ServiceNow

MS Intune

Software Distribution

Job description

BENTELER is hiring an IT Technician to support local IT services in our Steel/Tube division. You will help ensure infrastructure reliability, handle 2nd level user support, and assist with hardware and printer deployments at our site in Louisiana.

The role requires 1+ year of IT technician experience, familiarity with ServiceNow and MS Intune, and a collaborative approach in a production environment. 40-hour work weeks apply at permanent, full-time status.