Industrial IT Systems Administrator - Onsite

International Minerals Carlsbad, LLC

Carlsbad (NM)

On-site

USD 85,000 - 110,000

Full time

12 days ago

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Job summary

International Minerals Carlsbad LLC is seeking an experienced IT Systems Administrator to support the mining and industrial operations in Carlsbad, New Mexico. This on-site role requires hands-on management of Windows environments, AD, M365, network services, security, and backups, with the ability to troubleshoot independently and coordinate with vendors.

The ideal candidate has 3–5+ years in IT infrastructure, strong scripting, incident response, and documentation, and is comfortable working

Qualifications

Three to five or more years of progressively responsible experience in systems administration, network administration, IT infrastructure, or a related technical role.
Strong experience supporting Microsoft Windows environments.
Hands-on experience with Active Directory, Group Policy, user accounts, permissions, and security groups.
Working knowledge of Microsoft 365, Exchange Online, and Microsoft cloud technologies.
Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN, VLANs, VPNs, Wi-Fi, routing, and switching.
Experience supporting servers, endpoints, printers, peripherals, and network equipment.
Knowledge of cybersecurity, endpoint protection, encryption, identity management, patching, and access controls.
Experience supporting backup and recovery technologies.
Experience using Zendesk or a comparable IT service-management platform.
Strong troubleshooting, root-cause analysis, documentation, and communication skills.
Ability to work independently and prioritize issues based on operational impact.

Responsibilities

Administer and support Microsoft Windows systems, servers, workstations, laptops, mobile devices, and related infrastructure.
Maintain Microsoft Active Directory, Group Policy, user accounts, permissions, security groups, and organizational units.
Support Microsoft 365, Exchange Online, Outlook, Microsoft Entra ID, cloud services, and multifactor authentication.
Monitor and troubleshoot LAN/WAN, Wi-Fi, VPN, DNS, DHCP, VLAN, routing, switching, firewall, and internet-connectivity issues.
Support network equipment, structured cabling, and fiber-optic infrastructure.
Install, configure, patch, upgrade, and troubleshoot operating systems, applications, endpoints, and peripherals.
Support cybersecurity controls, including endpoint protection, encryption, access management, vulnerability remediation, and system hardening.
Monitor system and network availability, performance, storage capacity, and overall infrastructure health.
Maintain backup and recovery processes and assist with disaster-recovery and business-continuity testing.
Provide responsive technical support for hardware, software, email, network, access, printer, and peripheral issues.
Manage and document support requests through Zendesk or a comparable ticketing platform.
Support Autodesk products, including AutoCAD and related engineering applications, when applicable.
Maintain accurate inventories of hardware, software, licenses, network devices, and other technology assets.
Maintain system configurations, network diagrams, technical procedures, and troubleshooting documentation.
Coordinate with technology, telecommunications, internet, software, and equipment vendors.
Respond to technology disruptions affecting office, maintenance, engineering, warehouse, and operational activities.