Industrial IT & Network Technician

Universal Leaf Tobacco Company; Nashville (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Pension

Merit increases

Paid holidays

Medical insurance

Dental insurance

Life insurance

Vision

Short-term disability

Long-term disability

Tuition assistance

Job summary

Universal Leaf North America seeks a Computer & Network Technician to support and maintain IT systems in our Nash facility. You will troubleshoot network hardware, manage servers, assist users in manufacturing settings, and ensure data integrity across backups.

The ideal candidate will have knowledge of Linux servers, VOIP equipment, and security auditing. Strong communication skills, the ability to work independently or in a team, and willingness to travel are required.

Qualifications

• Associate or Bachelor Degree in related field preferred.
• Experience in IT support for manufacturing environments is a plus.
• Knowledge of network equipment, servers, PCs, printers and related peripherals.

Responsibilities

• Administrate, test, troubleshoot, and repair network equipment, hardware, parts and systems.
• Support users with PC hardware & software installation, upgrades and troubleshooting.
• Support VOIP telephony equipment, including installations and user assistance.
• Evaluate performance and reliability of production equipment including thin clients, thermal printers, moisture testers and scale head indicators.
• Evaluate functionality of newly installed equipment to assess system performance under actual operating conditions.
• Manage, deploy and troubleshoot Linux Servers and Linux Hypervisors.
• Ensure data integrity of backups and replication.
• Troubleshoot and maintain hundreds of network devices such as switches and routers.
• Engage in proactive security measures and security auditing.
• Database administration.
• Other duties may be assigned.

Skills

Network troubleshooting

PC hardware troubleshooting

VOIP systems

Linux server administration

Backup and data integrity

Security auditing

Analytical skills

Teamwork

Education

Associate or Bachelor Degree in related field

Tools

Linux

Windows

VOIP hardware

Switches/ Routers

Job description

Universal Leaf North America seeks a Computer & Network Technician to support and maintain IT systems in our Nash facility. You will troubleshoot network hardware, manage servers, assist users in manufacturing settings, and ensure data integrity across backups.

The ideal candidate will have knowledge of Linux servers, VOIP equipment, and security auditing. Strong communication skills, the ability to work independently or in a team, and willingness to travel are required.