Industrial Inside Sales Tech – Onsite Portland

Martin Sprocket & Gear; Vancouver (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) Profit Trust Retirement Plan

Paid Time Off

Paid Holidays

Life and Disability Insurance

Wellness Program & EAP

Competitive Pay & Benefits

Job summary

Martin Sprocket & Gear is seeking an energetic Technical Inside Sales Representative to join our onsite Portland, OR team. You will support new business and act as a key link between customers, outside sales, engineering, manufacturing, and shipping to ensure quotes, orders, and on-time delivery.

The role requires curiosity about how things work and the ability to understand technical products and customer applications.

Qualifications

• Associate or Bachelor’s degree required.
• Customer-facing experience from part-time work, internships, retail, restaurant, sales, or service roles.
• Curiosity about how things work, willingness to learn, and the ability to understand technical products, specifications, and customer applications; mechanical knowledge will be key to your success.
• Strong communication skills with a customer-focused approach to service and follow-through.
• Organization and attention to detail to manage quotes, orders, and customer needs accurately.
• Problem-solving skills with the ability to troubleshoot issues and keep work moving.
• Ability to collaborate across teams, including sales, engineering, manufacturing, and shipping.
• Adaptability, reliability, and timely collaboration with our teams to support customer needs.
• Comfort using computers and business systems.
• Physical Ability to sit and work at a computer for extended periods and lift up to 15 pounds as needed.

Responsibilities

• Build hands-on product knowledge through training that includes time in a manufacturing environment, helping you understand how Martin products are made, modified, and used; remote training in Texas for approximately 1 month
• Guide customers to the right solutions by providing product information, technical support, pricing, order updates, and delivery details
• Keep business moving by responding to sales inquiries, preparing quotes, entering orders, and following through on stock and custom-manufactured products
• Serve as a key connection between customers, outside sales, engineering, manufacturing, and shipping to support needs from quote to delivery
• Support business growth & customer growth by proactively engaging existing customers, assisting with open opportunities, and reviewing sales figures to identify potential areas for growth and improvement

Skills

Customer-facing experience

Technical product knowledge

Problem solving

Team collaboration

Attention to detail

Strong communication

Willingness to learn

Computer skills

Education

Associate or Bachelor’s degree

Job description

Martin Sprocket & Gear is seeking an energetic Technical Inside Sales Representative to join our onsite Portland, OR team. You will support new business and act as a key link between customers, outside sales, engineering, manufacturing, and shipping to ensure quotes, orders, and on-time delivery.

The role requires curiosity about how things work and the ability to understand technical products and customer applications.