Industrial Field Service Technician – Air Compressors

Hitachi, Ltd.; Beckley (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

Hitachi Global Air Power in Charleston, WV is seeking a Field Service Technician to provide maintenance and technical support for Sullair products at customer sites. You will be the expert on rotary products, install or upgrade equipment, and generate detailed service reports.

Role requires 2-3 years compressor experience, English fluency, ability to lift 50 lbs, valid driver’s license, and willingness to travel. Training through HAC advancement program included; team-focused environment.

Qualifications

• 2-3 years of air compressor commissioning and maintenance experience.
• Experience with rotary screw Oil Free Compressors a plus.
• Demonstrated success in technical aptitudes of compressed air systems.
• Experience with industrial product manufacturing and processes.
• Strong verbal and written communication skills.
• Must be able to engage and communicate effectively with all levels of the organization.
• Strong grasp of Microsoft Office required.
• Ability to read and understand schematics.
• Ability to work independently or on a team.

Responsibilities

• Performs any needed service on all Sullair rotary products without supervision.
• Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products.
• Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards).
• On call as scheduled for after-hours customer support.
• Follow all Environmental Health and Safety policies and procedures.
• Communicate distributor feedback to Sullair management as Voice of Customer.
• Drive field concerns to closure in a timely manner.
• Support goal of service within the Service Department of 95%.
• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
• Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer.
• Dedicated to completion of responsibilities.
• Must be fluent in English and have a valid driver's license. Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Must be able to lift to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• Employees will use company provided equipment and will be required to travel to attend company provided training.
• Employees are required to have their own tools to perform their job duties.
• Operate a company vehicle safely and in compliance with all traffic laws and HGAP policies.
• Role includes occasional overnight travel as dictated by business requirements.

Skills

Air compressor maintenance

Communication skills

Microsoft Office

Schematics reading

Teamwork

Education

High School Diploma or equivalent

Associate degree a plus

Technical Trade School a plus

Tools

Sullair equipment

Job description

Hitachi Global Air Power in Charleston, WV is seeking a Field Service Technician to provide maintenance and technical support for Sullair products at customer sites. You will be the expert on rotary products, install or upgrade equipment, and generate detailed service reports.

Role requires 2-3 years compressor experience, English fluency, ability to lift 50 lbs, valid driver’s license, and willingness to travel. Training through HAC advancement program included; team-focused environment.