Field Service Technician – Rotary Air Compressor Expert

Hitachi Automotive Systems Americas, Inc.; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Hitachi Global Air Power seeks a Field Service Technician to provide maintenance and technical support for Sullair rotary products at customer sites, primarily in Charleston, WV. You will install, service, troubleshoot, and document field activities, while coordinating with the Field Service Manager and other departments to resolve issues promptly.

The ideal candidate has 2–3 years in compressor service, strong communication skills, and the ability to work independently or as part of a team,

Qualifications

• Must be fluent in English and have a valid driver’s license.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
• Must be able to lift to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
• Employees will use company provided equipment and will be required to travel to attend company provided training
• Employees are required to have their own tools to perform their job duties
• Operate a company vehicle safely and in compliance with all traffic laws and HGAP policies
• Role includes occasional overnight travel as dictated by business requirements.

Responsibilities

• Performs any needed service on all Sullair rotary products without supervision
• Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products
• Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards)
• On call as scheduled for after-hours customer support
• Follow all Environmental Health and Safety policies and procedures
• Communicate distributor feedback to Sullair management as Voice of Customer
• Drive field concerns to closure in a timely manner
• Support goal of service within the Service Department of 95%
• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers
• Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer
• Dedicated to completion of responsibilities

Skills

Verbal communication

Written communication

English fluency

Reading schematics

Microsoft Office

Education

High School Diploma or equivalent

Associate degree a plus

Technical Trade School a plus

Tools

Microsoft Office

Job description

Hitachi Global Air Power seeks a Field Service Technician to provide maintenance and technical support for Sullair rotary products at customer sites, primarily in Charleston, WV. You will install, service, troubleshoot, and document field activities, while coordinating with the Field Service Manager and other departments to resolve issues promptly.

The ideal candidate has 2–3 years in compressor service, strong communication skills, and the ability to work independently or as part of a team,