Industrial Field Service Engineer - Travel-Driven

Saint Cyr Partners; Addison (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

BCBS

401K match

All travel expenses covered

Year-end bonus

Job summary

Saint Cyr Partners in Addison, IL is seeking a Field Service Engineer to install, calibrate, troubleshoot and repair custom-built industrial equipment at customer sites. You will also contribute to SOPs, digital record-keeping, and updated manuals as the service organization scales.

Responsibilities include hands-on maintenance across electrical, hydraulic, pneumatic, and mechanical systems, plus training customer personnel and identifying service opportunities.

Qualifications

• 2+ years of hands-on maintenance, field service or industrial technical experience working on equipment; prefer manufacturing or military experience
• Working knowledge of hydraulics, pneumatics, and mechanical systems
• Ability to read schematics and work confidently with diagnostic tools and meters
• BS, AAS, or technical certifications in electronics, engineering, or a related field preferred; equivalent experience will be considered
• Polished, professional communication skills with a consultative approach in customer-facing situations
• Comfortable identifying and discussing service opportunities directly with clients
• Organized and self-directed, able to manage a full schedule with minimal oversight
• Willing to travel approximately 3-4 days / week, 70% domestically, with occasional international trips
• Valid driver's license and passport, or ability to obtain both

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems
• Provide hands-on training to customer personnel covering proper operation, maintenance, and safety procedures
• Build and maintain strong customer relationships, serving as the primary point of contact for ongoing service needs
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs
• Relay field observations and customer feedback to internal teams to support product and service improvements
• Assist with in-house assembly and equipment testing during non-travel periods

Skills

Field service experience

Hydraulics knowledge

Pneumatics knowledge

Read schematics

Customer communication

Travel readiness

Organized / self-directed

Problem solving

Education

BS / AAS in electronics or engineering

Tools

Diagnostic tools & meters

Hydraulic/pneumatic testing equipment

Job description

Saint Cyr Partners in Addison, IL is seeking a Field Service Engineer to install, calibrate, troubleshoot and repair custom-built industrial equipment at customer sites. You will also contribute to SOPs, digital record-keeping, and updated manuals as the service organization scales.

Responsibilities include hands-on maintenance across electrical, hydraulic, pneumatic, and mechanical systems, plus training customer personnel and identifying service opportunities.