Industrial Field Service & Automation Engineer

Command Alkon Incorporated; Dallas, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Command Alkon Incorporated seeks a Field Service Engineer to work closely with customers on hardware installation, operation, and maintenance. You will diagnose issues, provide effective solutions, and document system configurations while maintaining detailed logs across diverse sites.

The role emphasizes hands-on service, training end users, and coordinating onsite tasks to ensure on-time completion within budget. Travel to domestic and international offices may be required.

Qualifications

• Experience providing hardware installation and maintenance instructions.
• Ability to diagnose and troubleshoot technical problems.
• Strong documentation and communication skills.

Responsibilities

• Collaborate with customers to install, operate, and maintain hardware.
• Diagnose errors and determine solutions on site.
• Document system design and updates; maintain logs.
• Coordinate and deliver training on best practices to end users.
• Manage multiple onsite tasks with on-time delivery.

Skills

Customer-focused communication

Troubleshooting

Hardware installation

Electrical/electronics knowledge

Onsite service delivery

Cross-functional collaboration

Job description

Command Alkon Incorporated seeks a Field Service Engineer to work closely with customers on hardware installation, operation, and maintenance. You will diagnose issues, provide effective solutions, and document system configurations while maintaining detailed logs across diverse sites.

The role emphasizes hands-on service, training end users, and coordinating onsite tasks to ensure on-time completion within budget. Travel to domestic and international offices may be required.