Field Service Technician: On-Site Training & PLC/HMI Expert

ALKAR Inc.; Town of Lodi (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

ALKAR Inc. is seeking a skilled Field Service Technician to install, troubleshoot, and service multiple product lines at customer sites across the region. You will conduct on-site training for customers and assist with commissioning, programming, and system configuration to ensure optimal operation.

The role requires 3–4 years of field service experience in manufacturing equipment, strong problem-solving abilities, and excellent communication. International travel is expected.

Qualifications

• Associate degree in Industrial Maintenance or related technical training.
• 3–4 years of trouble-shooting experience in manufacturing equipment, including commissioning and field service.
• Strong analytical, problem-solving, and communication skills.
• Experience with air balance, temperature control or gas heated equipment is helpful.

Responsibilities

• Service Alkar product lines and document all service activities.
• Test, troubleshoot, and modify equipment using schematics and diagrams.
• Assist in modifying PLC control systems and software.
• Conduct on-site customer training on operation and maintenance procedures.
• Prepare reports analyzing product failure trends and service issues.
• Download, configure, and assign system programs and IP addresses.

Skills

Troubleshooting

Customer service

Analytical thinking

Verbal/written communication

Education

Two-year associate degree in Industrial Maintenance

Tools

PLC programming

HMI configuration

VFD configuration

IP addressing

Job description

ALKAR Inc. is seeking a skilled Field Service Technician to install, troubleshoot, and service multiple product lines at customer sites across the region. You will conduct on-site training for customers and assist with commissioning, programming, and system configuration to ensure optimal operation.

The role requires 3–4 years of field service experience in manufacturing equipment, strong problem-solving abilities, and excellent communication. International travel is expected.