Industrial Cybersecurity Client Engagement Lead

Burns & McDonnell; Chicago (IL); On-site; USD 150,000 - 330,000; Full time

Job summary

1898 & Co. in Chicago (part of Burns & McDonnell) seeks a Client Engagement Manager to drive client relationships and strategic cybersecurity engagements. You will craft tailored solutions, lead cross-functional teams, and ensure successful outcomes for critical infrastructure clients.

Responsibilities include steering sales strategies, managing RFIs/RFPs, and collaborating with partners to grow the services footprint. This role emphasizes leadership, negotiation, and industry insight.

Qualifications

• Bachelor's degree in Computer Science, MIS, Information Technology or related field.
• Minimum 7 years of related experience (3+ years identifying and implementing solutions for broad technology systems).
• Experience with external customers in a consulting capacity.
• Experience deploying/ integrating/ adopting OT and IT platforms for utilities.
• Experience delivering service definitions and growth-focused solutions.
• Proven ability to build customer relationships and win work.
• Strong leadership, communication, and business acumen in technology services.

Responsibilities

• Develop and manage relationships with clients to understand needs and set expectations.
• Lead client-focused strategies and action plans that drive consulting sales.
• Build relationships with new and existing clients to generate new business opportunities.
• Collaborate with partners to develop strategic sales plans for services.
• Lead the full sales process, including RFIs and RFPs, with internal support.
• Maintain accurate sales funnel data and pursue quarterly targets.
• Support recruitment, development, training, and retention of staff.
• Foster a culture of QA/QC and continuous improvement.
• Provide technical input and collaboration in large engagements.

Skills

Relationship management

Business development

Sales strategy

Client communication

Strategic planning

RFIs & RFPs

Team collaboration

Negotiation

Leadership

Industry knowledge

Education

Bachelor's degree in CS/MIS/IT

Job description

1898 & Co. in Chicago (part of Burns & McDonnell) seeks a Client Engagement Manager to drive client relationships and strategic cybersecurity engagements. You will craft tailored solutions, lead cross-functional teams, and ensure successful outcomes for critical infrastructure clients.

Responsibilities include steering sales strategies, managing RFIs/RFPs, and collaborating with partners to grow the services footprint. This role emphasizes leadership, negotiation, and industry insight.