Industrial Account Executive

Entergy; New Orleans (LA); On-site; USD 110,000 - 150,000; Full time

Job summary

Entergy in New Orleans seeks a senior sales professional to build and maintain long-term relationships with a defined customer base, serving as the main interface for products and services and driving revenue growth.

You will collaborate with multiple teams to forecast sales and manage capital expenditures for new and expansion customers, travel as needed and present strategies to executives.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field; MBA preferred.
• 7+ years in utility or industrial sales.
• Travel 25% with overnight stays.
• Knowledge of rates, riders, and commercial terms.
• Ability to negotiate contracts and present to executives.
• Strong presentation and relationship-management skills.

Responsibilities

• Actively engage in business retention and expansion to grow accounts and revenues.
• Learn industry trends, growth opportunities, and key drivers affecting Entergy sales.
• Establish new or improve existing relationships with customers and prospects.
• Coordinate technical support for complex customer issues and outages.
• Attend and present information at customer and internal meetings to aid revenue growth.
• Engage with Regulatory team to understand regulatory strategy and filings.
• Facilitate retail contract negotiation for industrial accounts.
• Manage commercial terms of industrial portfolio with credit and billing teams.
• Work with Investor Relations, Market Intelligence, and Finance to forecast monthly sales.
• Serve as single point of contact for storm prep and response for major industrial customers.
• Resolve conflicts between customer and company promptly.
• Coordinate cross-functional teams to align on revenue strategy.

Skills

Client relationship management

Sales strategy

Contract negotiation

Presentation skills

Industry knowledge

Education

Bachelor’s degree in Business, Engineering, or related field

MBA

Job description

JOB SUMMARY/PURPOSE

Build and maintain effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Serves as the primary interface for all products and services, and creates demand for the organization's products and services by raising their profile with customers. Is responsible for supporting both sales and service responsibilities. Collaborates with various organizations to forecast sales and revenue as well as spending of capital funds to serve new and expansion customers. Maintain a positive rapport with customers at the local management as well as corporate level. Analyze trends and develop strategies to increase and protect Company revenues.

JOB DUTIES/RESPONSIBILITIES

• Actively engage in business retention and expansion activities focused on growing AGM and achieving business goals.
• Learn and understand industry trends, growth opportunities, and key drivers that affect the customer’s business and Entergy sales.
• Implement strategies to establish new or improve existing relationships with existing customers and prospects.
• Coordinate technical support for complex customer operational issues, coordination of planned outages and response for unplanned outages.
• Attend and present information at customer meetings as well as internal meetings to aid in revenue growth.
• Engage with Regulatory team to understand company’s regulatory strategy and filings in order to communicate effectively with industrial customers.
• Facilitate retail contract negotiation for new and retention industrial accounts.
• Manage commercial terms of industrial portfolio working closely with credit and billing organizations.
• Work closely with Investor Relations, Market Intelligence, and Finance partners to forecast and monitor monthly sales and revenue.
• Serve as single point of contact for storm prep and response for major industrial customers.
• Facilitate resolution of conflicts between customer and company in a timely manner.

MINIMUM REQUIREMENTS

• Bachelor’s degree in Business, Engineering, or related field or equivalent work experience. MBA and/or post graduate work desired.
• 7+ years with experience in utility or industrial sales being preferred.
• Ability to travel in-state and out-of-state (25% overnight travel flexibility required) and consistently participate in evening and weekend networking events.
• Strong knowledge of rates, riders & terms & conditions (commercial terms & responsibilities).
• Ability to negotiate contract terms and deliver value to parties involved.
• Ability to develop and deliver professional presentations to a variety of audiences including external and internal executives.