Industrial Account Manager

Crescent Electric Supply Company; Appleton (WI); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Flexible spending accounts

Company‑paid life insurance

Job summary

Crescent Electric Supply Company is seeking an Industrial Account Manager in Wisconsin. The role focuses on building long‑term relationships with customers, achieving sales and gross margin goals, and identifying customer needs to propose solutions and products.

You will prospect, solicit orders, price materials, and demonstrate products, while maintaining strong relationships with industrial customers and suppliers. Travel up to 25% is required.

Qualifications

• Bachelor’s degree from an accredited institution with 4 years of related experience and/or training, or equivalent.
• Previous knowledge of wholesale electrical distribution industry and industrial sales experience.
• Valid driver’s license and ability to travel up to 25% including overnight stays.
• Comprehensive computer skills (Microsoft Word, Excel, Outlook).
• Ability to work quickly and accurately under time constraints and deadlines.
• Interpersonal and organizational skills; self-starter; detail oriented; strong communication.

Responsibilities

• Complete a business plan for assigned accounts in the CRM tool.
• Develop sustainable sales and profit volume in assigned territory.
• Make in‑person sales calls to prospective and current customers.
• Introduce and demonstrate new products.
• Assist industrial customers by pricing bills of material.
• Use a conservative sales approach to upsell and offer alternatives.
• Cultivate and maintain long‑term relationships with customers and suppliers.
• Address customer requests and problems promptly and professionally.
• Inform customers about policies.
• Communicate competitive conditions and customer feedback to management.
• Cooperate with suppliers for mutual business growth.
• Execute sales ethically and professionally.

Skills

Sales experience

Relationship building

Communication

Customer focus

Education

Bachelor's degree with 4 years of related experience

Tools

CRM software

MS Office

Job description

Position Overview

As an Industrial Account Manager at Crescent Electric, you will create and maintain long‑term business relationships with customers on behalf of Crescent Electric. You will be responsible for reaching sales and gross margin goals, which includes prospecting and soliciting orders, identifying customer needs, and proposing solutions and appropriate products and services to meet those needs.

Key Responsibilities

• Complete a business plan for assigned accounts in the company’s CRM tool.
• Develop sustainable sales and profit volume in assigned territory.
• Make in‑person sales calls to prospective customers and current customer establishments.
• Introduce and demonstrate new products.
• Assist industrial customers by pricing bills of material.
• Utilize a conservative sales approach to sell products and services, offer add‑on and up‑sell products that may benefit the customer, and suggest alternative products when a requested product is not available.
• Cultivate and maintain solid, long‑term relationships with industrial customers and suppliers.
• Assist and resolve customer requests and/or problems promptly and professionally.
• Keep customers informed about relevant company and vendor policies.
• Communicate competitive conditions, observed customer financial weakness, and customer feedback to management.
• Cooperate with suppliers to secure mutual business through joint sales calls.
• Execute sales effort ethically and professionally to reflect favorably on the company.

Qualifications

• Bachelor’s degree from an accredited institution with 4 years of related experience and/or training, or equivalent.
• Previous knowledge of wholesale electrical distribution industry and industrial sales experience.
• Valid driver’s license and ability to travel up to 25% of the time (including overnight stays).
• Comprehensive computer skills (Microsoft Word, Excel, Outlook).
• Ability to work quickly and accurately under time constraints and against deadlines.
• Interpersonal and organizational skills; self‑starter; detail oriented; strong verbal and written communication.

Physical Demands

• Often standing, walking, bending, reaching, climbing, and stooping.
• Occasional sitting, talking/hearing.
• Use of hands/fingers frequently.
• Occasional reaching, twisting, bending or kneeling.
• Use of phone, computer, printer, keyboard.
• Continuous lifting and carrying 1-20 lbs; frequent 21-50 lbs; occasional 51-100 lbs; assistance advised.
• Vision requirements for driving: close, distance, peripheral, depth perception.

Benefits

• Health, dental, vision coverage.
• 401(k) plan.
• Flexible spending accounts.
• Company‑paid life insurance, short‑term disability, long‑term care, Employee Assistance Program.
• Paid Time Off (PTO) and company‑paid holidays.
• Supplemental life insurance, hospital indemnity, accident and critical illness benefits with cancer coverage.
• Eligibility for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment.
• Eligibility for 401(k) plan once 90 days of employment.

EEO Statement

Crescent Electric is a proud equal‑opportunity employer. The company does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran status, sexual orientation, or any other basis prohibited by local, state, or federal law. Veterans and military spouses are highly encouraged to apply.