Indonesian Social Media Community Moderator - Contract

Social Factor; Phoenix (AZ); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking project-based, temporary or part-time Community Moderators with Indonesian language expertise. Work includes moderating social channels, engaging with users, and maintaining brand voice across platforms.

Experience in live streams and familiarity with Sprinklr, Khoros or Sprout Social are pluses. We hire for 24/7 flexibility across multiple brands; candidates in the US and UK are encouraged to apply.

Qualifications

• Native-level understanding of Indonesian language.
• Deep understanding of language pop culture, nomenclature & slang.
• Able to understand client's brand voice & engage with users.

Responsibilities

• Develop and grow digital communities for brands as opportunities arise.
• Interact with users in real-time and engage in discussion and troubleshooting.
• Follow clear guidelines and workflows with strong organizational skills.
• Mirror voice/tone of multiple brands and maintain brand consistency.

Skills

Indonesian language

Moderation experience

Communication skills

Multitasking

Brand voice adaptation

Live stream moderation

Social platforms knowledge

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking project-based, temporary or part-time Community Moderators with Indonesian language expertise. Work includes moderating social channels, engaging with users, and maintaining brand voice across platforms.

Experience in live streams and familiarity with Sprinklr, Khoros or Sprout Social are pluses. We hire for 24/7 flexibility across multiple brands; candidates in the US and UK are encouraged to apply.