Index Client Services Analyst: Global Solutions

Nasdaq; Philadelphia (Philadelphia County); Hybrid; USD 65,000 - 114,000; Full time

Benefits offered by this job

401(k) with 6% employer match

Employee Stock Purchase Program

Paid parental leave

Paid flex days for wellbeing

Job summary

Nasdaq is seeking an Index Client Services Analyst in Philadelphia, responsible for supporting major financial institutions with Nasdaq's index products. The role requires strong communication and analytical skills, emphasizing client satisfaction and resolution of issues.

This position offers a hybrid work environment and competitive pay ranging from $65,000 to $114,000, with various comprehensive benefits including 401(k), health coverage, and career growth opportunities.

Qualifications

• Bachelor's degree in Business, Economics, Finance, or related field, or equivalent practical experience.
• Strong written and verbal communication skills for engaging with global clients.
• Solid analytical and problem-solving skills for prioritization.

Responsibilities

• Serve as the primary point of contact for clients utilizing Nasdaq indexes.
• Act as liaison to troubleshoot and resolve client issues.
• Capture client intelligence in the CRM system for service quality.

Skills

Strong written and verbal communication skills

Solid analytical and problem-solving skills

Client service delivery

Cross-functional collaboration

Education

Bachelor's degree in Business, Economics, Finance, or related field

Tools

Salesforce

Excel

PowerPoint

Job description

Nasdaq is seeking an Index Client Services Analyst in Philadelphia, responsible for supporting major financial institutions with Nasdaq's index products. The role requires strong communication and analytical skills, emphasizing client satisfaction and resolution of issues.

This position offers a hybrid work environment and competitive pay ranging from $65,000 to $114,000, with various comprehensive benefits including 401(k), health coverage, and career growth opportunities.