Independent Supports Coordinator Mentor / Supports Coordinator Manager

Icon Fitness; Wayne (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

Retirement plan

Mileage reimbursement

Onboarding & training

Life insurance & disability

EAP & wellness

Career growth

Job summary

Community Living Services in Wayne, MI is seeking an Independent Supports Coordinator Mentor / Supports Coordinator Manager to lead person-centered planning and supervise internal ISC staff. You will coordinate planning, budgeting, and compliance with the Michigan Mental Health Code and CLS policies, while promoting self-determination and quality outcomes.

The role includes mentoring Coordinators, overseeing budgets, and delivering monthly training sessions to build a strong ISC network.

Qualifications

• Bachelor’s degree in Human Services (required).
• Minimum 1 year experience with intellectual/developmental disabilities; QIDP status required.
• Supervisory experience preferred.

Responsibilities

• Oversee recruitment, training, and monitoring of Independent Supports Coordinators.
• Mentor ISC in Person-Centered Planning and Medicaid compliance.
• Monitor IPOS documentation and assist with individual budgets.
• Provide guidance and training to ISC network; facilitate monthly sessions.
• Ensure documentation compliance and service quality.

Skills

Leadership

Communication

Program coordination

Person-Centered Planning

Self-Determination

Documentation

Education

Bachelor’s degree in Human Services

Tools

MS Office

Documentation software

Job description

Independent Supports Coordinator Mentor / Supports Coordinator Manager

35425 Michigan Ave W, Wayne, MI 48184-1600, United States Full-Time

Pay Rate: Based on Experience

Status: Full-Time | Exempt

CLS offers a competitive and comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Generous paid time off and paid holidays
• Retirement plan with employer contribution
• Mileage reimbursement for work-related travel
• Paid onboarding, training, and professional development
• Life insurance and disability coverage
• Employee Assistance Program (EAP) and wellness resources
• Supportive team environment with strong supervision and collaboration
• Opportunities for career growth and advancement

Position Summary

The Independent Support Coordinator Mentor oversees and coordinates the implementation of Person-Centered Planning in the lives of people supported by Community Living Services of Oakland County and assures that the Oakland Community Health Network’s (OCHN) expectations and standards are met. The Independent Support Coordinator Mentor plays a key role in the recruitment, training, and monitoring of Independent Supports Coordinators. The Independent Support Coordinator Mentor’s responsibilities include the mentoring of Independent Support Coordinators in Person-Centered Planning, the authorization process, community outreach, obtaining and utilizing stakeholder input, assuring quality services and satisfaction with services while keeping the people supported by CLS and their needs the primary focus of all activities.

This position also functions as the Support Coordination Manager. The Supports Coordination Manager is responsible for direct supervision and oversight of the CLS – Oakland County internal Support Coordinators. The Supports Coordination Manager serves as a trainer, supervisor, mentor, and advocate for Supports Coordinators providing services to individuals with developmental disabilities. The essential function of the position is to facilitate the effective and efficient planning and implementation of the principles of Person-Centered Planning and Self-Determination, the Michigan Mental Health Code, CLS guiding principles, code of ethics, and professional code of ethics.

Key Responsibilities

• Address stakeholder concerns and ensure timely follow-up.
• Represent CLS at community events, schools, and conferences to promote Self-Determination principles.
• Foster positive relationships and deliver exceptional customer service.

Person-Centered Planning & Budget Oversight

• Monitor planning processes and ensure accurate, timely IPOS documentation.
• Assist with individual budget development and Medicaid compliance.
• Review and track budgets, resolve discrepancies, and support utilization management.
• Provide guidance and training to Independent Support Coordinators.
• Facilitate monthly training sessions and maintain a qualified ISC network.
• Oversee documentation compliance and reinforce organizational standards.

Quality Improvement & Compliance

• Develop and monitor systems for service quality and regulatory compliance.
• Participate in audits, corrective action planning, and policy development.
• Represent CLS in hearings and grievance processes as needed.

Qualifications

• Bachelor’s degree in Human Services (required).
• Minimum 1 year experience with intellectual/developmental disabilities; QIDP status required.
• Supervisory experience preferred.
• Strong knowledge of Person-Centered Planning, Self-Determination, and ISC models.
• Excellent communication, organizational, and computer skills.

Additional Requirements

• Extensive travel: valid driver’s license and insurance required.
• Ability to work flexible hours and maintain accurate documentation.
• Completion of mandatory training and ongoing professional development.

Why Join CLS

• Mission-driven work that truly makes a difference
• Supportive leadership and team culture
• Meaningful community impact
• Competitive pay and benefits aligned with the West Michigan market

Community Living Services is an Equal Opportunity Employer.

About Us

Community Living Service’s located in Wayne, Michigan, provides supports forpeople who have intellectual and developmental disabilities. We assist people in developing a Person-Centered Plan and then create an individualized budget based on that plan. We are proud of the work we do.We are one of the largest non-profit agencies in Michigan, providing services in Wayne, Oakland/Macomb, and West MichiganCounties.

We continue to grow, and we are looking for great people to join our team. We offer a competitive benefit package, including but not limited to medical, dental, vision, pension benefits, 14 Paid Holidays (including a floating holiday), and generous time-off accruals.

Free interpreter services are available. If interpreter or any special accommodations are needed,please contact Human Resources at 734-467-7600.

Community Living Services, Inc. Locations Include:

Wayne County Division

Towne Square Plaza

35425 Michigan Avenue, West

Wayne, Michigan 48184-1687

Oakland County Division

24200 Woodward Avenue

Pleasant Ridge, MI 48069

West Michigan County Division

160 68th St. Suite 150

Grand Rapids, MI 49548

Corporate Human Resources Department
Phone:[phone]
Fax:[phone]
Email: [e-mail]
CLS is an Equal Opportunity Employer

Applicants have rights under Federal and State Employment Laws. Please click on the links below to view:

A complete set of Employment Posters is posted outside of the Community Living Services Human Resources Officelocated at35425 Michigan Ave W, Wayne, MI 48184-1600

Communtiy Living Services Participates in E-Verify.

35425 Michigan Ave W, Wayne, MI 48184-1600, United States