Independent Living Support Advisor – Cheshire

Housing Diversity Network; Cheshire, Northern (CT, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

35 days annual leave including bankhol

Company pension scheme 10% employer

Wellbeing support and mental health

Training and progression opportunities

Job summary

Plus Dane is seeking a Floating Support Advisor to deliver person-centred support to vulnerable people across Cheshire, helping them build independence and sustain tenancies. You will assess needs, develop tailored plans, and collaborate with partner agencies to ensure timely access to services.

Essential experience includes supported housing and working with external agencies, plus strong IT and record-keeping skills.

Qualifications

• Experience within supported housing or a similar support-based environment.
• Experience working in partnership with external agencies.
• Strong organisational skills and ability to manage competing priorities.
• Ability to maintain accurate records and produce clear written documentation.
• Good IT skills and confidence using systems.
• Strong communication skills and a customer-focused approach.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Managing referrals, completing assessments, and signing up new clients.
• Developing and delivering individual support plans tailored to customer needs.
• Supporting customers to build independence and reduce reliance on services.
• Working in partnership with external agencies to improve outcomes and prevent homelessness.
• Reviewing support plans and ensuring services meet customer and stakeholder expectations.
• Maintaining accurate records and managing case documentation.
• Contributing to service development, improvement activity, and raising the profile of the service.
• Acting as a key point of contact for colleagues regarding external support services.

Skills

Supported housing experience

Partnerships with external agencies

Organisational skills

Record keeping

IT skills

Communication skills

Driving licence

Education

NVQ Level 2–4 in Social Care or equivalent

Job description

Plus Dane is seeking a Floating Support Advisor to deliver person-centred support to vulnerable people across Cheshire, helping them build independence and sustain tenancies. You will assess needs, develop tailored plans, and collaborate with partner agencies to ensure timely access to services.

Essential experience includes supported housing and working with external agencies, plus strong IT and record-keeping skills.