Independent Living Hospitality Director

Bridge Senior Living LLC; Orlando (FL); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Excellent benefits

Bonus opportunities

Tuition reimbursement after 3 months

Competitive pay

401(k) with company match

Next Day Pay with PayActiv

Health insurance from $80/mo

Zusammenfassung

Bridge Senior Living LLC is seeking a Hospitality Director for Independent Living to oversee the day-to-day hospitality experience, building a welcoming environment and elevating resident engagement. The role emphasizes servant leadership, relationship-building with residents and families, and collaboration with multiple departments to ensure a seamless living experience.

The ideal candidate brings 2–3 years of leadership in hospitality or senior living, strong communication skills, and a

Qualifikationen

• 2–3 years of leadership experience in hospitality, customer experience, service operations, or related fields.
• Strong customer service and team leadership skills.
• Charismatic, polished, and approachable leadership style.
• Excellent communication, organization, and problem-solving abilities.
• Passion for creating meaningful experiences and building relationships.

Aufgaben

• Lead and develop the Concierge team while promoting a culture of exceptional service.
• Create a warm, welcoming environment for residents.
• Partner with housekeeping, life engagement, transportation, and other departments to provide a seamless resident experience.
• Listen to resident feedback and identify opportunities to enhance services and programs.
• Champion new ideas and innovative approaches to hospitality and resident engagement.
• Maintain high standards for professionalism, presentation, and first impressions.
• Build strong, meaningful relationships with residents, families, and associates.
• Support the organization's mission, values, and commitment to service excellence.

Kenntnisse

Leadership

Customer service

Communication

Problem-solving

Relationship building

Jobbeschreibung

Make a difference in the lives of others while personally thriving!

Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!

Now Hiring! Charismatic Hospitality Director to join our team!

What you can expect as an Independent Living Hospitality Director:

• Excellent Benefits
• Incentivized Annual Bonus Opportunities
• Tuition Reimbursement eligibility after three months of full-time employment
• Competitive pay
• 401(k) with company match
• Next Day Pay with PayActiv
• Offering health insurance benefits starting at $80 per month for full-time associates

We are seeking a Hospitality Director – Independent Living to lead the overall hospitality experience within our Independent Living community. This role is ideal for a charismatic, service-focused leader who thrives on creating a welcoming environment, building meaningful relationships, and delivering an exceptional resident experience.

Your Impact

As the Hospitality Director, you will be a visible and engaged leader responsible for elevating the day-to-day experience of our Independent Living residents. You will:

• Lead and develop the Concierge team while promoting a culture of exceptional service.
• Create a warm, welcoming, and engaging environment for residents.
• Partner with housekeeping, life engagement, transportation, and other departments to provide a seamless resident experience.
• Listen to resident feedback and identify opportunities to enhance services, programs, and experiences.
• Champion new ideas and innovative approaches to hospitality and resident engagement.
• Maintain high standards for professionalism, presentation, and first impressions.
• Build strong, meaningful relationships with residents, families, and associates.
• Support the organization's mission, values, and commitment to service excellence.

What We're Looking For

• 2–3 years of leadership experience in hospitality, customer experience, service operations, senior living, hotel management, or a related field.
• Strong customer service and team leadership skills.
• A charismatic, polished, and approachable leadership style.
• Excellent communication, organization, and problem-solving abilities.
• A passion for creating meaningful experiences and building relationships.
• Senior living experience is preferred, but not required.

If you're a hospitality-minded leader who believes exceptional service starts with genuine connection, we want to meet you!

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] or 1-888-883-1796 for assistance with an accommodation.