IND Passenger Service Agent: Frontier Airlines

Menzies Aviation; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading fueling company as a Part-Time Passenger Service Agent in Indianapolis. You will assist passengers with check-ins and baggage claims, operate kiosks, and ensure safe operations. This role offers flight benefits and the opportunity for advancement within the company.

Benefits

Flight benefits with Alaska Airlines

Uniforms Provided

Health, Dental, Vision insurance plans

Retirement plan (401K)

Employee Assistance Program

Pet insurance and discounts

Qualifications

• Must be at least 18 years old.
• Proficient in reading, writing, and speaking English.
• Pass FBI background check and obtain US Customs seal.

Responsibilities

• Assist passengers with check-ins and baggage claims.
• Operate self-service kiosks.
• Lift/move cargo and baggage up to 70 lbs.

Skills

Customer Service

Interpersonal Skills

Teamwork

Detail Oriented

Education

High School diploma or higher

Job description

Job Category: Customer Service

Requisition Number: INDPA019522

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• Posted: May 21, 2025
• Part-Time
• On-site

Locations

Showing 1 location

Indianapolis, IN | IND
Indianapolis, IN 46241, USA

Description

Join Menzies Aviation, a leading fueling company, as a Part Time Passenger Service Agent!

• $18/hr
• Part-time schedule up to 24 hrs/week
• Must have open availability, including weekends
• Flight benefits with Alaska Airlines
• Uniforms Provided
• Must be able to travel to Seattle, Washington for 9 days of training if selected for Alaska Airlines

Key Responsibilities

• Assist passengers with check-ins, verification, gate info, baggage claims, and other airport passenger issues
• Interpret identification labels and baggage/cargo routing tags
• Operate self-service kiosks
• Maintain organized work areas
• Provide positive assistance to passengers
• Ensure safe and secure operations
• Lift/move cargo and baggage up to 70 lbs
• Perform bending, stretching, pushing & pulling
• Perform other duties as assigned

Qualifications

• Must be at least 18 years old
• Proficient in reading, writing, and speaking English
• Ability to lift 70 lbs
• Stand for long periods at ticket counters and check-in areas
• Pass FBI background check and obtain US Customs seal
• Flexible to work variable shifts, including weekends and holidays
• Customer Service experience preferred
• Intermediate computer skills

Skills & Abilities

• Quick learner
• Ability to understand and follow instructions
• Strong interpersonal skills
• Teamwork ability
• Relationship building skills

Benefits & Opportunities

• Advancement to Lead and Supervisor roles
• Health, Dental, Vision insurance plans
• Critical Illness, Hospital Indemnity coverage
• Basic Life and AD&D Insurance
• Voluntary insurance options
• Retirement plan (401K)
• Employee Assistance Program
• Legal and Identity Theft protection
• Pet insurance and discounts

Behaviors & Motivations

• Team Player: Works well in groups
• Enthusiastic: Shows eagerness and interest
• Detail Oriented: Completes tasks thoroughly
• Growth Opportunities: Motivated by responsibility
• Impact: Driven to contribute to organizational success
• Self-Starter: Performs independently

Education & Certifications

• High School diploma or higher
• Employee Badge required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Applicants are notified of their rights per federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.