Incubations Pilot Launch Operations Contractor

SSi People

San Francisco (CA)

Hybrid

USD 110,000 - 165,000

Full time

14 days+

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Job summary

SSI People in San Francisco is seeking a Business Operations Contractor for its Incubations team. This hybrid, 3-5 days per week role focuses on turning concepts into live pilot programs and building from scratch in a fast-paced environment.

You will own logistics for pilots, perform fieldwork at partner sites, track tasks across tests, and document learnings to help decide what to scale. Candidates with startup or marketplace experience, strong communication, and basic financial modeling will

Qualifications

6+ years of experience in Business Operations, Startup Operations, Strategy & Operations, Growth Operations, Marketplace Operations, or Launch Operations.
Experience building a supply chain for goods like apparel / home goods.
Experience launching pilots or operational programs.
Strong organizational and project execution skills.
Excellent written and verbal communication skills.
Ability to work independently with minimal direction while adapting quickly to changing priorities.
Basic financial modeling and business case development.

Responsibilities

Get pilots into market: own the logistics that turn a concept into a live test sourcing partners, scheduling, locations, and the details no one else is tracking.
Do the fieldwork: show up in person where the test happens a home, a market, a partner site and do the hands‑on work to make it real.
Keep the trains running: track tasks, dates, and open items across several tests at once so nothing slips, and flag blockers early.
Capture what we learn: write up customer conversations and pilot results clearly enough that the team can make a fast call on what to scale and what to kill.