Income Verification Specialist

System One; San Francisco (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health and welfare benefits

Job summary

System One is seeking an Income Verification Specialist in San Francisco, CA. This on-site role runs 8a-5p, Monday through Friday, at $24 per hour.

You will conduct income verifications, assist clients through intake and eligibility, and maintain accurate records in agency databases while complying with HUD and Fair Housing standards. Strong customer service and communication skills are essential, with 3-5 years in housing or related fields.

Qualifications

• Associate degree preferred in Business, Social Work, or Public Administration.
• 3-5 years of experience in housing programs or related fields.
• Strong customer service and communication skills; ability to handle a high-volume workload.

Responsibilities

• Conduct annual and interim eligibility reviews, rent calculations, and recertifications for HCV participants.
• Explain program requirements and assist clients through intake, eligibility, and move processes.
• Maintain accurate client records and ensure timely updates in agency databases.
• Communicate effectively with landlords, tenants, and community partners regarding housing policies and program guidelines.
• Review documentation to verify income, household composition, and continued program eligibility.
• Ensure adherence to HUD regulations, Fair Housing laws, and agency policies.
• Support achievement of performance goals (SEMAP and contractual standards).

Skills

Customer service

Communication

High-volume work

Education

Associate degree preferred

Tools

Microsoft Office

Housing program software

Job description

Job Title: Income Verification Specialist

Location: San Francisco, CA

Compensation: $24/Hour

Work Model: On-Site

Hours: 8a-5p, M-F

Responsibilities

• Conduct annual and interim eligibility reviews, rent calculations, and recertifications for HCV participants
• Explain program requirements and assist clients through intake, eligibility, and move processes
• Maintain accurate client records and ensure timely updates in agency databases
• Communicate effectively with landlords, tenants, and community partners regarding housing policies and program guidelines
• Review documentation to verify income, household composition, and continued program eligibility
• Ensure adherence to HUD regulations, Fair Housing laws, and agency policies
• Support achievement of performance goals (SEMAP and contractual standards)

Requirements

• Associate degree preferred (Business, Social Work, or Public Administration ideal)
• 3-5 years of experience in housing programs, social services, or related fields
• Strong customer service and communication skills; ability to handle a high-volume workload
Proficient with Microsoft Office and housing program software systems
• Knowledge of HUD regulations and HCV program requirements strongly preferred
• Bilingual skills a plus

System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits "coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.