Income Maintenance Training Specialist

Spherion Staffing, LLC; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Spherion Staffing, LLC in Madison, Wisconsin is seeking an Income Maintenance Training Specialist who can translate complex public assistance policies into clear, engaging learning materials. You will design, implement, and evaluate interactive virtual training programs for agency staff to improve service delivery.

You will collaborate with program leaders, update content to reflect policy changes, and leverage innovative e-learning tools to maintain an effective learning environment for diverse

Qualifications

• Experience in designing and updating training materials for virtual platforms
• Ability to deliver engaging training modules and facilitate sessions
• Knowledge of public assistance programs such as FoodShare or Medicaid is preferred

Responsibilities

• Create, update, and publish materials for virtual/e-learning platforms
• Deliver initial and ongoing training on public assistance programs
• Evaluate training effectiveness using feedback and assessments
• Collaborate with leadership to align content with policies
• Incorporate new technologies to keep trainings interactive

Skills

Curriculum design

Adult learning principles

Instructional design

Virtual training facilitation

Public assistance programs

Job description

We're hiring an Income Maintenance Training Specialist for a human services partner. If you excel at turning complex public assistance policies into engaging, clear learning materials, this is a great fit for you. In this role, you'll design, implement, and evaluate interactive virtual training programs that empower agency staff to better serve our communities.

Responsibilities

• Design, update, and publish professional training materials for virtual and e-learning platforms
• Deliver engaging initial and ongoing training modules on public assistance programs and eligibility systems
• Evaluate training programs using feedback and needs assessments to ensure continuous improvement
• Collaborate with key team members and leadership to align training materials with current policies
• Incorporate innovative technologies to maintain an interactive and effective learning environment

Skills

• Proven experience in curriculum design, adult learning principles, and instructional design
• Strong background in facilitating dynamic, interactive virtual training sessions
• Familiarity with public assistance or human services programs such as FoodShare or Medicaid preferred

Qualifications

• Excellent written and verbal communication skills with the ability to explain complex policies clearly
• Ability to manage multiple training projects while adapting to policy updates

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

• Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).

#SPH1006

Terms

I am at least 18 years old

I am legally authorized to work in the United States