Income Maintenance Caseworker III - Long Term Care

Randolph County, NC; Asheboro (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Randolph County in North Carolina is seeking an Income Maintenance Caseworker to manage intake, processing, and review functions for the Economic Services Program, including Medicaid and Special Assistance services. Duties include interviewing, data entry, eligibility determination, and client rights explanations.

The role emphasizes accuracy, timely processing, and adherence to program policies, with regular attendance and availability during working hours to serve eligible clients.

Qualifications

• Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Responsibilities

• Interview clients and/or review forms and electronic data to obtain required information.
• Enter information into a web-based application to complete initial applications and verify data.
• Determine and verify eligibility using a state web-based application during intake and processing.

Skills

Interviewing clients

Data entry

Eligibility determination

Job description

Description

The primary purpose of the position is to be responsible for intake, processing, and review functions of determining and/or redetermining applicant/client eligibility for services in the federal and state Economic Services Program. Services provided under the Economic Services Program include, but are not necessarily limited to, Long Term Care Medicaid, Special Assistance, Private Living Medicaid, and private living Medicaid cases for an individual whose spouse is receiving Long Term Care Medicaid or special assistance.

Work Involves Performing Intake, Processing, And Review For Various Services In The Medicaid And Special Assistance Programs Using a State-interconnected Web-based Application And Includes, But Is Not Limited To, Such Tasks As

• Interviewing clients and/or reviewing other forms of media including mail-in applications and electronically collected data such as Electronic Pre-Assessment Screening Service (ePASS) to obtain required information.
• Entering information into a web-based application to complete initial applications and verify the information obtained. In the intake function, the employee is responsible for obtaining all pertinent data concerning the clients' family composition, finances, employment and health status.
• Determining and/or verifying eligibility using a web-based application. In the processing function, the employee is involved in processing clients' application through the verification of all information obtained during intake.
• Completing scheduled reviews by obtaining required information and processing updated information in a web-based application. In the review function, work involves the redetermination or review of the clients' case on a periodic basis, to re-verify the clients' eligibility for continued participation in the various services.
• Inform clients of their rights and obligations as prescribed under program policies.
• Explain requirements and options and advise or refer clients to other program services as appropriate.

Regular attendance and punctuality are essential. This position must be available during working hours so that eligible clients can receive necessary services.

Work includes performing other related duties as assigned.

Minimum Education And Experience

Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

To See Our Benefits Please Click Here

https://www.randolphcountync.gov/200/Employee-Benefits