Income Maintenance Caseworker III

City of Santa Fe Springs; Carthage (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Moore County in North Carolina seeks an Income Maintenance Caseworker to determine eligibility for Adult Medicaid units and support social service income maintenance programs. The role involves receiving applications, advising staff, ensuring policy compliance, and maintaining records under supervision.

The ideal candidate has a high school diploma (or equivalent) and at least two years of related experience, plus a valid NC driver's license.

Qualifications

• High school diploma or equivalent; two years of income maintenance caseworker experience.
• Thorough knowledge of public social service organizations and income maintenance program rules.
• Ability to communicate with clients, agencies, and the public; work under structured timeframes.

Responsibilities

• Determine eligibility of applicants for social service programs.
• Train and advise caseworkers; ensure compliance with laws and policies.
• Maintain records and prepare reports; perform related duties as required.

Skills

Public social services

Income maintenance rules

Problem solving

Interpersonal skills

Casework deadlines

Education

High school diploma or equivalent

2 years income maintenance caseworker exp

Job description

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Essential Job Duties

Adult Medicaid Unit: Performs difficult technical work determining eligibility of applicants to receive assistance through social service income maintenance programs through essential functions such as: receiving applications; training and advising caseworkers; ensuring compliance with laws, rules, regulations, and policies; maintaining records and files; preparing reports; does related work as required. Work is performed under the regular supervision of an Income Maintenance Supervisor II or Income Maintenance Administrator. Limited Supervision is exercised over caseworkers in unit.

Knowledge and Skill Requirements

• Thorough knowledge of the principles and practices of public social service organizations
• Comprehensive knowledge of the rules and regulations governing income maintenance programs
• Ability to solve problems within scope of responsibility
• Ability to establish and maintain effective working relationships with clients, associates, social agencies, and the general public
• Ability to perform casework function under and within structured time frame

Education And Experience Requirements

• High School Diploma or equivalent from an appropriately accredited institution and two (2) years of experience as an Income Maintenance Caseworker

License, Certification, And Other Special Requirements

• Must possess and maintain a valid North Carolina Driver’s License

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires stooping, crouching, reaching, walking, lifting, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

The County of Moore is a drug-free workplace and Equal Opportunity employer.

In compliance with the Immigration Reform and Control Act of 1986, Moore County will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States.

All applicants tentatively selected for this position will be required to submit to a pre-employment background check, pre-employment drug test and post offer physical.

Moore County is an E-Verify Participant