Income Development Manager

Auto Careers Online, LLC; North Carolina; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

Full benefits

Job summary

Auto Careers Online, LLC is seeking an Income Development Manager to lead a 20–30 dealer NC territory, driving PNUR via VSC and F&I products. You will coach dealer teams, analyze performance, and build strong relationships with dealer principals and sales leadership.

The ideal candidate has 5–10 years in auto dealership F&I or vendor sales, with AFIP certification a plus, and proficient CRM/DMS skills. This field-based role requires travel within North Carolina and a focus on ethical, compliant

Qualifications

• 5–10 years of combined experience in auto dealership operations, F&I, or vendor sales/training.
• Bachelor’s or Associate degree preferred.
• AFIP Certification a plus.
• Proficiency with CRM tools, MS Office, and dealership DMS platforms.
• Strong communication and relationship-building skills with dealer principals and leaders.

Responsibilities

• Create and execute strategic territory growth plans with the Regional Manager.
• Build consultative relationships with dealer principals, GMs, F&I Directors, and sales leaders.
• Conduct in-store performance analysis to boost F&I penetration and revenue.
• Train dealership staff on OEM-branded VSC and ancillary products.
• Liaise with dealers for questions, service issues, and escalations.
• Share field intelligence on product performance and market trends.
• Collaborate with internal departments to ensure consistent dealer support.
• Uphold integrity, ethics, and compliance standards; pursue ongoing self-development.

Skills

F&I expertise

Menu selling

Account development

CRM tools

Dealership operations

Education

Bachelor’s/Associate degree

AFIP Certification

Tools

CRM tools

MS Office

DMS systems

Job description

Income Development Manager — OEM F&I Ancillary Division

Full-Time | Field-Based | North Carolina | Competitive Salary Bonus Full Benefits

Overview:

A nationally recognized OEM F&I provider is seeking a driven and experienced Income Development Manager (IDM) to oversee a territory of 20–30 franchise dealerships across North Carolina . This field-based position focuses on driving PNUR (Per New Unit Retail) performance—not just volume—through the promotion of Vehicle Service Contracts (VSC) and F&I protection products.

This is a high-impact role for a professional who thrives in front of dealers, brings deep knowledge of menu selling, and knows how to influence F&I and sales teams through data, coaching, and relationship-building.

Key Responsibilities:

• Create and execute strategic territory growth plans in partnership with the Regional Manager
• Build strong, consultative relationships with dealer principals, GMs, F&I Directors, and sales leaders
• Conduct in-store performance analysis to identify opportunities for increased F&I penetration and revenue
• Train dealership staff on OEM-branded VSC and ancillary products, including product knowledge and compliant menu selling techniques
• Act as a liaison for dealer questions, service issues, and customer satisfaction escalations
• Share regular field intelligence regarding product performance, competitive trends, and market conditions
• Collaborate with internal departments to ensure consistent dealer support and aligned messaging
• Uphold and promote company integrity, ethical practices, and compliance standards
• Foster continuous self-development to support career advancement

What You Bring:

• Expertise in dealership F&I, menu selling, and account development
• Strong understanding of VSC and protection product strategy within OEM or vendor environments
• Proficiency with CRM tools, Microsoft Office, and dealership DMS platforms
• Excellent time management skills and the ability to prioritize a large multi-dealer territory
• Clear and confident communication, both in the field and with corporate teams

Education & Experience:

• Bachelor’s or Associate’s degree preferred
• 5–10 years of combined experience in auto dealership operations, F&I, or vendor sales/training roles
• Equivalent experience will be considered
• AFIP Certification a plus

Work Environment & Physical Requirements:

• Frequent in-state travel by car required; occasional air travel as needed
• Must hold a valid driver’s license and maintain a clean driving record
• Ability to sit, stand, walk, and drive for long periods
• Vision, speech, hearing, and mobility required for field and office work

Classification & Compensation:

• Full-time, salaried, exempt (FLSA)
• Eligible for performance-based and company-wide bonus programs
• Salary varies based on experience and tenure
• EEO Classification: Sales Workers | ADAAA Classification: Light

If you’re a results-focused F&I professional who thrives in a fast-paced, dealership-facing role, we want to hear from you.