Income Certification Specialist

West-Side-Federation-For-Senior-and-Supportive-Housing-; New York (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b)

FSA

Life & Disability

EAP

Commuter benefits

Holidays (11-12)

Job summary

West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) seeks an Income Certification Specialist to support compliance with external funders and regulators.

This full-time, on-site role focuses on accurate income certification and rent-related processes within NY housing programs. The position reports to the Property Manager and involves interfacing with the Leasing and Compliance team to ensure accurate tenant ledgers, income limits, and maximum rents.

Qualifications

• HPD/NYCHA/Section 8 knowledge is required.
• Proficiency with MS Office and internet search tools.
• Excellent written and spoken communication skills.
• Strong office and organizational abilities.
• Ability to solve problems independently.
• Ability to liaise effectively with supervisors and management.
• Willingness to be flexible and multi-task with priorities.

Responsibilities

• Assist with annual compliance recertification deadlines and quality delivery.
• Communicate program standards and requirements; coordinate trainings as needed.
• Stay updated on program changes affecting projects/assets.
• Process rent bills/receipts and payments in RealPage timely.
• Quality control of tenant/compliance Master Files.
• Draft correspondence on building management, certification, subsidies.
• Serve as reference for tenant ledgers, income limits and rents.
• Review rent rolls and assist in audits and data responses.
• Operate RealPage’s Affordable system; support daily operations with managers.
• Train building staff on compliance responsibilities as needed.

Skills

HPD/NYCHA/Section 8 knowledge

MS Office proficiency

Written and verbal communication

Organizational skills

Independent problem solving

Liaison with management

Flexibility/adaptability

Boundary management

Education

High School Diploma or GED

Bachelor’s degree preferred

LIHTC Certification preferred

Tools

RealPage

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Income Certification Specialist

Income Certification Specialist Full Time Hourly Working at least 35Hrs MillBrook Terrace, Bronx, NY, US

Salary Range: $27.00 To $30.00 Hourly

About US

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

Reporting to the Property Manager, the chief responsibility for the Income Certification Specialist is to assist in achieving quality compliance with the requirements of WSFSSH’s external funders and regulators, thereby safeguarding WSFSSH’s assets and income streams, and meeting WSFSSH’s high standards for excellence in this sphere.

Please Note: This is a full-time position (5) days a week on-site.

Responsibilities

• Assist with the completion of the annual compliance recertification, monitoring deadlines and requirements to deliver such certification in a timely, thorough, quality manner.
• Act as liaison regarding compliance and regulatory program standards and requirements; programs include HPD (Housing Preservation & Development) Section 8 / Affordable Housing, LIHTC, NYCHA, Section 8, Fair Housing, Affluent Fair Housing Marketing, HPD Regulatory guidelines,
• Assume a supporting role in deciphering and communicating relevant updates, facts, and requirements of related programs; help identify and implement training; keep abreast of material industry / program changes that impact upon WSFSSH’s projects / assets
• Process rent bills, receipts in RealPage. Process rent payments in a timely manner.
• Oversee and ensure quality control of the department’s Master Files (electronic and hard copy) related to tenant records / compliance records
• Draft correspondence concerning all related building management, compliance, certification, subsidy, and other pertinent matters
• Serve as the Leasing and Compliance team’s primary source, communicator, and reference point for tenant ledgers, income limits, maximum rents, and other key compliance parameters for relevant programs.
• Review, approve, and resolve issues regarding rent rolls, TICs / recertification packages. Assist in audit preparation, responses, and other reports and data
• Be a proficient user and troubleshooter within RealPage’s Affordable system; work with
• Assistant Manager and Property Manager with daily operations as requested.
• Support and train building staff in their role(s) as contributors to the safekeeping and preservation of WSFSSH assets

Required Skills / Abilities

• Working knowledge of HPD, NYCHA, SECTION 8 guidelines
• Proficiency with the Microsoft Office suite and internet search/usage
• Excellent written and spoken communications skills
• Strong office/organizational skills
• Ability to solve problem independently
• The ability to liaise effectively with supervisors, Core management staff, and other WSFSSH employees throughout the organization to achieve the Asset Management Team’s goal
• Be emotionally, mentally, and physically able to perform job responsibilities
• Maintain a strong and reliable work ethic and work schedule
• Must be willing and able to be flexible and adaptable, to multi-task, to effectively handle competing priorities, and to hold and exercise effective and appropriately professional boundaries

Education & Experience

• High School Diploma or GED required, Bachelor’s degree preferred.
• LIHTC Certification preferred, or relevant work experience
• Demonstrated experience in project management, SRO building, affordable housing programs, income recertification, DHCR Lease Renewals and/ or subsidy/regulatory compliance, property management and/ or other areas related to WSFSSH’s Supportive Housing Management function

Physical Requirements

• Long periods of sitting at a desk in front of a computer monitor

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.