Income Certification Specialist

WEST SIDE FED SR.SUP; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

403(b) retirement plan

Flexible Spending Accounts

Life & Disability

Employee Assistance Program (EAP)

Commuter benefits

11-12 paid federal holidays

Vacation and sick time

Job summary

The West Side Federation for Senior & Supportive Housing, Inc. in New York seeks an Income Certification Specialist to support compliance with HPD, LIHTC, NYCHA, Section 8 and related programs.

Reporting to the Property Manager, this full-time on-site role focuses on safeguarding assets and income streams while maintaining high standards. You will manage annual recertifications, rent rolls, and tenant ledgers, coordinate with leasing and compliance teams, and use RealPage for billing, subsidies,

Qualifications

• HPD, NYCHA, SECTION 8 guidelines knowledge.
• Proficiency with Microsoft Office and internet usage.
• Excellent written and spoken communications skills.
• Strong office/organizational skills.
• Ability to solve problems independently.
• Liaise effectively with supervisors and staff.
• Be adaptable, multi-task and manage priorities.

Responsibilities

• Assist with annual compliance recertification and deadlines.
• Communicate updates and ensure regulatory program standards.
• Process rent bills/receipts and rent payments in RealPage.
• Maintain tenant/licensing master files and records quality control.
• Draft correspondence on building management, subsidies, and compliance.
• Be the primary contact for tenant ledgers, income limits, and rents.
• Support audit prep, responses, and data requests.
• Train staff in RealPage Affordable system use as needed.

Skills

HPD/NYCHA/Section 8 guidelines

Microsoft Office

Communication skills

Organizational skills

Problem solving

Liaison with staff

Adaptability

Education

High School Diploma or GED

Bachelor’s degree preferred

LIHTC Certification preferred

Experience in affordable housing/regulatory compliance

Job description

About US

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

Reporting to the Property Manager, the chief responsibility for the Income Certification Specialist is to assist in achieving quality compliance with the requirements of WSFSSH’s external funders and regulators, thereby safeguarding WSFSSH’s assets and income streams, and meeting WSFSSH’s high standards for excellence in this sphere.

Please Note: This is a full-time position (5) days a week on-site.

Responsibilities

Assist with the completion of the annual compliance recertification, monitoring deadlines and requirements to deliver such certification in a timely, thorough, quality manner. Act as liaison regarding compliance and regulatory program standards and requirements; programs include HPD (Housing Preservation & Development) Section 8 / Affordable Housing, LIHTC, NYCHA, Section 8, Fair Housing, Affluent Fair Housing Marketing, HPD Regulatory guidelines, Assume a supporting role in deciphering and communicating relevant updates, facts, and requirements of related programs; help identify and implement training; keep abreast of material industry / program changes that impact upon WSFSSH’s projects / assets Process rent bills, receipts in RealPage. Process rent payments in a timely manner. Oversee and ensure quality control of the department’s Master Files (electronic and hard copy) related to tenant records / compliance records Draft correspondence concerning all related building management, compliance, certification, subsidy, and other pertinent matters Serve as the Leasing and Compliance team’s primary source, communicator, and reference point for tenant ledgers, income limits, maximum rents, and other key compliance parameters for relevant programs. Review, approve, and resolve issues regarding rent rolls, TICs / recertification packages. Assist in audit preparation, responses, and other reports and data Be a proficient user and troubleshooter within RealPage’s Affordable system; work with Assistant Manager and Property Manager with daily operations as requested. Support and train building staff in their role(s) as contributors to the safekeeping and preservation of WSFSSH assets

Required Skills / Abilities

• Working knowledge of HPD, NYCHA, SECTION 8 guidelines
• Proficiency with the Microsoft Office suite and internet search/usage
• Excellent written and spoken communications skills
• Strong office/organizational skills
• Ability to solve problem independently
• The ability to liaise effectively with supervisors, Core management staff, and other WSFSSH employees throughout the organization to achieve the Asset Management Team’s goal
• Be emotionally, mentally, and physically able to perform job responsibilities
• Maintain a strong and reliable work ethic and work schedule
• Must be willing and able to be flexible and adaptable, to multi-task, to effectively handle competing priorities, and to hold and exercise effective and appropriately professional boundaries

Education & Experience

• High School Diploma or GED required, Bachelor’s degree preferred.
• LIHTC Certification preferred, or relevant work experience
• Demonstrated experience in project management, SRO building, affordable housing programs, income recertification, DHCR Lease Renewals and/or subsidy/regulatory compliance, property management and/or other areas related to WSFSSH’s Supportive Housing Management function

Physical Requirements

• Long periods of sitting at a desk in front of a computer monitor

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.

Monday - Friday 9am - 5pm

35 Hours

Equal employment opportunity, including veterans and individuals with disabilities.