Income Certification Specialist

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH); New York (NY); Sur place; USD 37 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

403(b) retirement plan

Flexible Spending Accounts

Life & Disability

Employee Assistance Program

Commuter benefits

Paid holidays

Vacation & sick time

Résumé du poste

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is hiring an Income Certification Specialist to ensure compliance with funders and regulators for on-site properties in Bronx, NY. This full-time, 35+ hour week role supports asset management and tenant income processes.

You will manage annual recertifications, rent processes in RealPage, and maintain accurate tenant records while collaborating with the Leasing and Compliance team to meet deadlines and regulatory standards.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• LIHTC Certification preferred, or relevant work experience.
• Demonstrated experience in project management, SRO building, affordable housing programs, income recertification, lease renewals, and subsidy/regulatory compliance.

Responsabilités

• Assist with annual compliance recertification and track deadlines.
• Act as liaison for compliance programs (HPD, NYCHA, Section 8, LIHTC, Fair Housing).
• Communicate updates and provide training on program changes.
• Process rent bills and payments in RealPage promptly.
• Oversee and ensure quality control of tenant/compliance master files.
• Draft correspondence on building management, compliance, subsidies, and related matters.
• Serve as primary contact for tenant ledgers, income limits, and rent parameters.
• Review rent rolls and recertification packages; assist in audits.
• Proficiently use RealPage Affordable system; support daily operations.

Connaissances

HPD guidelines

NYCHA guidelines

SECTION 8 guidelines

MS Office

Excellent written and spoken comms

Organizational skills

Independent problem solving

Liaison with management

Flexibility and multitasking

Strong work ethic

Formation

High School Diploma or GED

Bachelor's degree preferred

LIHTC Certification preferred

Outils

RealPage

Description du poste

Income Certification Specialist Full Time Hourly Working at least 35Hrs MillBrook Terrace, Bronx, NY, US

Salary Range: $27.00 To $30.00 Hourly

About US

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

Reporting to the Property Manager, the chief responsibility for the Income Certification Specialist is to assist in achieving quality compliance with the requirements of WSFSSH's external funders and regulators, thereby safeguarding WSFSSH's assets and income streams, and meeting WSFSSH's high standards for excellence in this sphere.

Please Note: This is a full-time position (5) days a week on-site.

Responsibilities

• Assist with the completion of the annual compliance recertification, monitoring deadlines and requirements to deliver such certification in a timely, thorough, quality manner.
• Act as liaison regarding compliance and regulatory program standards and requirements; programs include HPD (Housing Preservation & Development) Section 8 / Affordable Housing, LIHTC, NYCHA, Section 8, Fair Housing, Aff
• Assume a supporting role in deciphering and communicating relevant updates, facts, and requirements of related programs; help identify and implement training; keep abreast of material industry / program changes that impact upon WSFSSH's projects / assets
• Process rent bills, receipts in RealPage. Process rent payments in a timely manner.
• Oversee and ensure quality control of the department's Master Files (electronic and hard copy) related to tenant records / compliance records
• Draft correspondence concerning all related building management, compliance, certification, subsidy, and other pertinent matters
• Serve as the Leasing and Compliance team's primary source, communicator, and reference point for tenant ledgers, income limits, maximum rents, and other key compliance parameters for relevant programs.
• Review, approve, and resolve issues regarding rent rolls, TICs / recertification packages. Assist in audit preparation, responses, and other reports and data
• Be a proficient user and troubleshooter within RealPage's Affordable system; work with
• Assistant Manager and Property Manager with daily operations as requested.
• Support and train building staff in their role(s) as contributors to the safekeeping and preservation of WSFSSH assets

Required Skills / Abilities

• Working knowledge of HPD, NYCHA, SECTION 8 guidelines
• Proficiency with the Microsoft Office suite and internet search/usage
• Excellent written and spoken communications skills
• Strong office/organizational skills
• Ability to solve problem independently
• The ability to liaise effectively with supervisors, Core management staff, and other WSFSSH employees throughout the organization to achieve the Asset Management Team's goal
• Be emotionally, mentally, and physically able to perform job responsibilities
• Maintain a strong and reliable work ethic and work schedule
• Must be willing and able to be flexible and adaptable, to multi-task, to effectively handle competing priorities, and to hold and exercise effective and appropriately professional boundaries

Education & Experience

• High School Diploma or GED required, Bachelor's degree preferred.
• LIHTC Certification preferred, or relevant work experience
• Demonstrated experience in project management, SRO building, affordable housing programs, income recertification, DHCR Lease Renewals and/or subsidy/regulatory compliance, property management and/or other areas related to WSFSSH's Supportive Housing Management function

Physical Requirements

• Long periods of sitting at a desk in front of a computer monitor

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.