Incident Response Technician

Ferrovial Agroman SA; Virginia (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative public-private partnership is seeking an Incident Response Technician to join their dynamic team. This role involves operating an emergency response vehicle, providing essential roadside assistance, and ensuring safety on the I-66 corridor. Ideal candidates will possess a valid Driver’s License and have experience in traffic management. You will be part of a fast-paced environment where your contributions directly impact the community's safety and efficiency. This position offers opportunities for professional growth and development, making it perfect for those looking to advance their careers while making a difference.

Benefits

Paid Time Off

401(k) matching

Competitive insurance benefits

Qualifications

• Must possess a valid Driver’s License and be able to obtain a CDL if needed.
• 0-3 years of experience in traffic control and management is desired.

Responsibilities

• Operate emergency response vehicle and provide roadside assistance.
• Document incident reports and assist with traffic control.

Skills

Customer Service

Traffic Control

Problem Solving

Communication Skills

Multitasking

Education

Valid Driver’s License

0-3 years of experience in traffic management

National Traffic Incident Management Responder Training

Tools

Microsoft Office

Job description

About us:

In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate and maintain the express lanes on Interstate 66 Outside the Beltway. The project will transform this critical Northern Virginia artery to relieve congestion, improve safety and provide more predictable travel times. The project corridor extends approximately 22 miles along Interstate 66 from the Capital Beltway (I-495) to Gainesville (US Route 29). Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system. Expanded transit service, park-and-ride lots and interchange enhancements will further improve travel along I-66. The project will also connect several shared use paths to create more multimodal options. As an innovative and efficient public-private partnership, this project will be completed at a $2.5 billion net savings for the Commonwealth of Virginia.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

Summary: The Incident Response Technician will operate an emergency response vehicle for performing roadside assistance (tire change and provide fuel and/or water), accident management, abandoned vehicles tagging and debris removal. I 66 Traffic Management Center will be dispatching and assisting you during all events. On occasion you will also work with maintenance personnel, providing traffic control and assisting with other maintenance duties.

Essential Duties and Responsibilities:

1. Operates assigned IRTMA (Incident Response Truck Mounted Attenuator)
2. Inspects equipment for proper operating condition, makes minor repairs or adjustments, lubricates, and assists in making repairs as required
3. Provides excellent customer service and friendly approach to stranded vehicles
4. Responds to traffic incidents, provides roadside assistance to motorists on I-66
5. Document incident report and enter it into electronic management system
6. Adapts easily to changes during the event and fast decision maker
7. Performs miscellaneous duties, such as general traffic control, pavement repair, roadside assistance, pushing vehicles out of travel lanes and debris and animal carcasses removal
8. Available on-call after hours for emergency response, as needed
9. Performs miscellaneous maintenance on the I-66 Express Lanes Project as required
10. Performs miscellaneous building maintenance as required
11. Any other job duties as assigned

Qualifications (Knowledge, Skills & Abilities): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill the duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience & Certification:

1. Must possess a valid Driver’s License. Commercial Driver’s License (CDL) is not required but the candidate should have the ability to obtain a CDL, if needed, in the future
2. 0 -3 years of experience in general traffic control, and traffic management is desired
3. National Traffic Incident Management Responder Training Program is preferred
4. Basic knowledge of automotive mechanics

Professional Qualities:

1. Ability to interact with colleagues in a team structure
2. Self-motivated and able to motivate others
3. Good communication skills
4. User level of Microsoft Office (Microsoft Excel, Outlook, Word, and PowerPoint) and capable of learning and use other PC-based software
5. Must be able to multitask and problem solve within a fast-paced environment

Work Environment & Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All necessary personal protective equipment (PPE) shall be provided.

1. Ability and willingness to work alternate work schedules, including weekends and night shifts. Can be assigned to a scheduled shift as needed
2. May be required to work off hours on a regularly scheduled basis
3. The noise level in the work environment may be moderate to high at times given that the employee will be working around heavy machinery and in traffic conditions.
4. Some roadway travel required
5. The employee must be able to individually lift and/or move up to 50 lbs
6. The employee is frequently required to stand, walk, climb, drive, and sit for long periods of time during day and night operation

I-66 Express Mobility Partners is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.