Incident Response Coordinator — Calm, Cross-Functional Leader

Columbia Sportswear Company; Portland, Northern (OR, KY); Hybrid; USD 110,000 - 145,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

Job summary

Columbia Sportswear Company seeks an Incident Response Coordinator to serve as the central point of coordination throughout the incident response lifecycle. You will work with cybersecurity, technology leaders, legal, privacy, HR, and business stakeholders to drive communication, documentation, preparedness, and continuous improvement across the program.

The role emphasizes coordinating complex cross-functional activities, maintaining incident timelines, and ensuring audit-ready records.

Qualifications

• 5+ years of experience in cybersecurity, information security, IT operations, technology program coordination, incident management, or a related field.
• Experience coordinating complex, cross-functional activities with strong stakeholder management, communication, and accountability.
• Working knowledge of cybersecurity incident response principles, processes, and industry best practices.
• Experience developing, maintaining, or improving operational processes, documentation, procedures, or program artifacts.
• Strong written and verbal communication skills with the ability to engage effectively with both technical and non-technical audiences.

Responsibilities

• Coordinate cybersecurity incidents from intake through closure, ensuring response activities remain organized, timely, and aligned with established incident response procedures.
• Serve as the central communication hub during active incidents, facilitating bridge calls, providing stakeholder updates, and maintaining visibility across technical and business teams.
• Manage incident documentation, timelines, decisions, actions, and post-incident records to ensure accuracy, completeness, and audit readiness.
• Partner with incident responders and technical teams to track response actions, support investigations, and drive accountability through incident resolution.
• Facilitate lessons learned reviews and help drive continuous improvement of incident response processes, playbooks, procedures, and program documentation.
• Organize and coordinate tabletop exercises and readiness activities that strengthen the organization’s ability to respond to cybersecurity events.
• Track and report incident response metrics and trends, helping leadership evaluate program effectiveness and identify opportunities for improvement.
• Collaborate with Legal, Privacy, HR, Communications, and other key stakeholders to ensure incident response activities align with organizational policies and regulatory requirements.

Skills

Incident response

Cybersecurity

Communication

Documentation

Stakeholder management

IT operations

Job description

Columbia Sportswear Company seeks an Incident Response Coordinator to serve as the central point of coordination throughout the incident response lifecycle. You will work with cybersecurity, technology leaders, legal, privacy, HR, and business stakeholders to drive communication, documentation, preparedness, and continuous improvement across the program.

The role emphasizes coordinating complex cross-functional activities, maintaining incident timelines, and ensuring audit-ready records.