Incident Response & Automation Lead

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Job summary

Truist Financial Corporation is seeking an experienced Incident Manager to lead enterprise cyber incident and high-risk vulnerability response efforts. You will coordinate cross-functional teams, drive end-to-end response, and design automation that enhances incident management and program execution.

The role requires a Bachelor’s degree or equivalent, 3+ years in security engineering, and experience with security tech stacks.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of experience in security engineering or related cybersecurity roles.
• Developing knowledge in cybersecurity principles, theories, and concepts.
• Experience in software development lifecycle security practices.
• Proficiency in implementing and managing information security technologies.

Responsibilities

• Act as Incident Manager / Incident Coordinator for information security incidents, investigations, events, zero-days, and high-risk vulnerabilities.
• Coordinate cross-functional stakeholders during incidents and operational initiatives to drive alignment, accountability, and execution.
• Design and implement automation solutions that improve Cyber Incident Management processes and operational efficiency.
• Develop workflows that support incident intake, triage, escalation, stakeholder communications, action tracking, and closure.
• Leverage scripting, APIs, AI-enabled technologies, orchestration tools, and Microsoft 365 platforms to reduce manual effort and improve consistency.
• Partner with technical and business stakeholders to translate operational requirements into scalable automation and process improvements.
• Manage cybersecurity automation projects and process improvement initiatives from planning through implementation.
• Maintain project plans, milestones, risks, issues, dependencies, action items, and executive updates.
• Develop and maintain operational dashboards, metrics, scorecards, and leadership reporting to measure performance and identify improvement opportunities.
• Analyze incidents, project, and operational data to support governance, decision making, and continuous improvement.

Skills

Security engineering

Incident management

Automation design

Scripting/APIs

MS 365 platforms

Workflow orchestration

Education

Bachelor’s degree or equivalent

Tools

Power Automate

Power Apps

SOAR platforms

APIs

Job description

Truist Financial Corporation is seeking an experienced Incident Manager to lead enterprise cyber incident and high-risk vulnerability response efforts. You will coordinate cross-functional teams, drive end-to-end response, and design automation that enhances incident management and program execution.

The role requires a Bachelor’s degree or equivalent, 3+ years in security engineering, and experience with security tech stacks.