Cyber Incident Orchestrator & Automation Lead

Truist; Greensboro (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

AD&D

Tax-advantaged savings accounts

401k plan

Paid time off (vacation)

Paid sick days

Paid holidays

Defined benefit pension plan

Restricted stock units

Deferred compensation plan

Job summary

Truist in Greensboro, NC is seeking an experienced Incident Manager to lead enterprise cyber incident and high-risk vulnerability response, coordinating cross-functional teams to assess, contain, and remediate threats.

This role designs automation solutions, develops workflows, and partners across security, technology, and business lines to improve efficiency, accountability, and reporting of incidents and responses.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of experience in security engineering or related cybersecurity roles.
• Developing knowledge in cybersecurity principles, theories, and concepts.
• Experience in software development lifecycle security practices.
• Proficiency in implementing and managing information security technologies.

Responsibilities

• Act as Incident Manager / Incident Coordinator for information security incidents, investigations, events, zero-days, and high-risk vulnerabilities. Drive end-to-end response from intake through containment, remediation, and closure.
• Coordinate cross-functional stakeholders during incidents and operational initiatives to drive alignment, accountability, and execution.
• Design and implement automation solutions that improve Cyber Incident Management processes and operational efficiency.
• Develop workflows that support incident intake, triage, escalation, stakeholder communications, action tracking, and closure.
• Leverage scripting, APIs, AI-enabled technologies, orchestration tools, and Microsoft 365 platforms to reduce manual effort and improve consistency.
• Partner with technical and business stakeholders to translate operational requirements into scalable automation and process improvements.
• Manage cybersecurity automation projects and process improvement initiatives from planning through implementation.
• Maintain project plans, milestones, risks, issues, dependencies, action items, and executive updates.
• Develop and maintain operational dashboards, metrics, scorecards, and leadership reporting to measure performance and identify improvement opportunities.
• Analyze incidents, project, and operational data to support governance, decision making, and continuous improvement.

Skills

Incident management

Cross-functional coordination

Automation design

Scripting & APIs

Microsoft 365 platforms

Security engineering

Education

Bachelor’s degree or equivalent

Certifications: CISSP, CISM, GCIH, PMP, CAPM, Scrum, ITIL

Tools

Power Automate

Power Apps

SOAR platforms

Copilot

AI-enabled automation

SIEM

EDR

APIs

Ticketing platforms

Job description

Truist in Greensboro, NC is seeking an experienced Incident Manager to lead enterprise cyber incident and high-risk vulnerability response, coordinating cross-functional teams to assess, contain, and remediate threats.

This role designs automation solutions, develops workflows, and partners across security, technology, and business lines to improve efficiency, accountability, and reporting of incidents and responses.