Incident Investigator & Risk Management Coordinator

Erlanger Health System; Fort Myers (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Erlanger Health System is seeking a detail-oriented Risk Coordinator to support the Risk and Quality Departments in maintaining a safe and compliant environment for patients, staff, and visitors. You will assist in executing the risk management program, lead incident investigations, and analyze data to identify potential risks.

The role involves collaborating across departments to develop corrective action plans, streamline incident reporting, and support continuous quality improvement

Qualifications

• High school diploma or equivalent required.
• Associate or Bachelor's degree within a clinical healthcare field such as nursing or counseling preferred.
• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported

Responsibilities

• Assist the Risk and Quality Directors in all areas of execution regarding the risk management program throughout the facility.
• Promote a culture of safety by encouraging incident reporting.
• Lead investigations following incidents, complaints, grievances.
• Collaborate with employees to streamline the incident reporting process making it more effective and efficient.
• Identify risks that could potentially result in harm to patients, staff, or visitors.
• Coordinate incident data collection and analysis from all departments within the facility.
• Coordinate the development of corrective action plans for the resolution of areas of regulatory vulnerability or those which could compromise patient safety in collaboration with other facility leaders.
• Assist leadership with building sustainable and repeatable processes for Quality Council, policies and procedure review, Safety Committee, safety and incident data analytics, and internal reports.
• Responsible for compiling and distributing material prior to Risk, Quality, and Performance Improvement meetings, Governing Board, Quality Council, Medical Executive Committee, and other meetings as assigned, as well as recording the minutes.
• Serve as a visible, engaged, and dynamic team member.
• Complete safety rounds, participate in leadership rounding, and submit results/corrective actions to facility leaders and Acadia corporate office, as directed.

Education

High school diploma or equivalent

Associate or Bachelor's degree in clinical healthcare field

Job description

Erlanger Health System is seeking a detail-oriented Risk Coordinator to support the Risk and Quality Departments in maintaining a safe and compliant environment for patients, staff, and visitors. You will assist in executing the risk management program, lead incident investigations, and analyze data to identify potential risks.

The role involves collaborating across departments to develop corrective action plans, streamline incident reporting, and support continuous quality improvement