Incident Commander — Security & Emergency Response (PT)

Surefox Consulting, LLC.; Santa Clara (CA); On-site; USD 35,817 - 46,838; Part time

Job summary

Surefox North America Inc is seeking an experienced Incident Commander to join our Bay Area team. You will patrol facilities, monitor access, and respond to incidents as a liaison with clients and the Security Operations Center.

The role requires strong observation, communication, and decision-making skills, plus the ability to work independently or as part of a team. A BSIS guard card and CPR/First Aid certification are preferred or required where applicable.

Qualifications

• Must be eligible for employment within the United States.
• Must be at least 18 years old per state licensing guidelines.
• Must pass a comprehensive background check and drug screening.
• Must live within driving distance or be willing to relocate.
• Must have a current BSIS guard card or be eligible to qualify.
• Must have a high school degree or equivalent.
• Must have a current CPR & First Aid certification or be eligible to qualify.

Responsibilities

• Conduct patrols, monitor access, deter unauthorized entry, and enforce security measures.
• Collaborate with a Security Operations Center by responding to calls for service and reporting suspicious activity.
• Respond promptly and safely to emergencies, contact first responders as needed, and secure a scene.
• Proactively investigate and report accidents, incidents, or other suspicious activity.
• Verify identification of employees, vendors, or guests and control access using badges.
• Document security events and routine activity in daily activity or incident reports.
• Perform light front desk duties: greet visitors, verify access, and create a positive first impression.
• Assist employees and provide a professional, welcoming environment for visitors and clients.
• Build rapport with workplace & facilities teams, employees, visitors, and clients.

Skills

Observation skills

Communication

Decision making

Teamwork

Emergency response

Patrol procedures

Education

High school diploma or equivalent

BSIS guard card or eligible to qualify

Job description

Surefox North America Inc is seeking an experienced Incident Commander to join our Bay Area team. You will patrol facilities, monitor access, and respond to incidents as a liaison with clients and the Security Operations Center.

The role requires strong observation, communication, and decision-making skills, plus the ability to work independently or as part of a team. A BSIS guard card and CPR/First Aid certification are preferred or required where applicable.